Unable to access mobile menu from phonee

This topic has 2 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

  • Avatar: emrekelebek16
    March 4, 2023 at 16:39

    Merhabalar, direksiyonkaplama.net sitemde xstore temasını kullanmaktayım sitedeki mobil menüsüne erişim yok tıkladığım zaman menü kısmı açılmıyor sebebi nedir?

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2023 at 09:53

    Hello, Emrekelebek16,

    In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.
    Let us know the result of this test.

    Best regards,
    8theme team

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