Ultimate VS addons does not work - by firatS

This topic has 7 replies, 3 voices, and was last updated 8 years, 4 months ago ago by Stan Russell

  • Avatar: firatS
    firatS
    Participant
    December 25, 2015 at 11:30

    Hi,

    I could not get this plugin working. Seems to install correcly however does not. Gives errors. I tried to renew files via ftp but nothing changes. Can you help me.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    December 25, 2015 at 11:43

    Hello,

    Please provide us with FTP credentials as well.

    Regards,
    Eva Kemp.

    Avatar: firatS
    firatS
    Participant
    December 25, 2015 at 16:51

    Hi,

    Below are the ftp credidentals .

    Thank you.

    Fırat

    Please, contact administrator
    for this information.
    Avatar: firatS
    firatS
    Participant
    December 25, 2015 at 22:00

    Hi I also noticed that responsive layout does not work correctly ( body column are kept as is just narrows ) both on home page and footer.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 26, 2015 at 09:29

    Hello,

    I’ve reuploaded Ultimate VC Addons plugin folder. Please check it now.

    Concerning the responsive design you disabled it in wp-admin panel > Visual Composer > General Settings > Disable responsive content elements.
    I’ve unchecked this option. Clear browser cache and check your site now.

    Regards,
    Eva Kemp.

    Avatar: firatS
    firatS
    Participant
    December 26, 2015 at 12:36

    Thank you very much. Its OK now.

    Avatar: stan
    Stan Russell
    Participant
    December 28, 2015 at 09:00

    Hello firatS,

    you are welcome! Have a nice day!

    Regards,
    Stan Russell.

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The issue related to '‘Ultimate VS addons does not work’' has been successfully resolved, and the topic is now closed for further responses

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