This topic has 5 replies, 2 voices, and was last updated 8 years, 4 months ago ago by Stan Russell
Hi,
I have just installed Royal theme my wordpress. When installing ultimate addons, I get the following error:
Installing Plugin: Ultimate addons for Visual Composer
The plugin does not have a valid header.
Downloading install package from http://test.nalacards.com/wp-content/themes/royal/framework/plugins/Ultimate_VC_Addons.zip…
Unpacking the package…
Installing the plugin…
Destination folder already exists. /customers/2/4/8/nalacards.com/httpd.www/test/wp-content/plugins/ultimate_vc_addons/
Plugin install failed.
I have deleted the mentioned folder and tried to reinstall the plugin. Then I can reinstall the plugin, but its status afterwards is still “not installed”. Therefore it asks me again to install this required plugin.
How can I make my wordpress realize that I have already installed the plugin?
Thanks for your help!
David
Hello nalacards,
please provide us with admin and FTP credentials for your site in private content and we will check this issue.
Regards,
Stan Russell.
Thanks for checking!
Note
Hello nalacards,
plugin problem is fixed. Please check your site.
Regards,
Stan Russell.
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