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Ultimate Addons 3.13.1 not compatible with Composer 4.6.2

This topic has 12 replies, 4 voices, and was last updated 10 years, 3 months ago ago by Jack Richardson

littleJ

Participant

August 5, 2015 at 02:07

Both these addons were available in your updates, and yes, I have to update Composer – 4.5.3 has an exploit that was tapped into by script kiddies on 2 other domains.

Point is, they’re not compatible. The Countdown Timer for example doesn’t work.

Why don’t you people test these things before you post them as updates?

#78562 Copied

11 Answers

Eva Kemp

Participant

August 5, 2015 at 09:05

Hello,

Please provide us with wp-admin panel and FTP credentials in Private Content and show a page where timer isn’t working.

Regards,
Eva Kemp.

#78604 Copied

littleJ

Participant

August 5, 2015 at 16:18

have fun.

Please, contact administrator
for this information.

#78719 Copied

Eva Kemp

Participant

August 5, 2015 at 16:54

Hello,

The timer didn’t work because you disable options “Optimized JS” and “Optimized CSS” in wp-admin panel > Ultimate > Modules > Scripts and Styles tab. I’ve enabled them. Please check the counter now.

Regards,
Eva Kemp.

#78730 Copied

littleJ

Participant

August 5, 2015 at 18:26

Sorry Eva, but that’s not in the same zip code as obvious.

The plugin installs with those options disabled, and this is not mentioned anywhere obvious, like the theme documentation or that plugin’s settings page.

Also, what exactly does “optimized” mean? minified? Use of jQuery instead of $ alone?

#78750 Copied

Eva Kemp

Participant

August 5, 2015 at 18:50

Hello,

To get detailed information about those options you can ask the plugin authors via comments http://codecanyon.net/item/ultimate-addons-for-visual-composer/6892199/comments .

Regards,
Eva Kemp.

#78753 Copied

littleJ

Participant

August 5, 2015 at 20:25

Does that mean you have no clue why that worked and it was just a lucky guess on your part?

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Eva Kemp

Participant

August 6, 2015 at 08:37

Hello,

Those options make js functions active. If they are disabled js scripts won’t load that are written in Ultimate VC Addons plugin. As I told you if you want to get more detailed information about them you should ask plugin authors as they configured it.

Thank you.

Regards,
Eva Kemp.

#78827 Copied

littleJ

Participant

August 6, 2015 at 15:53

That wasn’t so hard, was it? Thanks for your help.

Can you please add that bit of info to your documentation so others don’t waste their time like I did, or worse, have to deal with Eva Kemp? 🙂

Have a good one.

#78882 Copied

Eva Kemp

Participant

August 6, 2015 at 19:01

Hello,

We’ll take this into our account.
Please take our apologies for any inconveniences.

Is your issue resolved now?

Regards,
Eva Kemp.

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daviruchu213

Participant

September 3, 2015 at 22:20

Same problem here

#84477 Copied

Jack Richardson

Support staff

September 4, 2015 at 07:56

Hello @daviruchu213,

Could you please clarify your issue with more details and provide us with WP Dashboard/FTP credentials in private content?

Thank you.
Best regards,
Jack Richardson.

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