• 

  Hoellwarth

  Participant

  October 6, 2014 at 10:03

  This is what I get after updating the Ultimate_VC_Addons:

  Parse error: syntax error, unexpected ‘if’ (T_IF) in /web/htdocs/www.claudiofichera.it/home/wp-content/plugins/Ultimate_VC_Addons/modules/Ultimate_Flip_Box.php on line 1

  Do you test your products (and their compatibility) before releasing updates?!?!

  #18429 Copied
  10 Answers
  

  Hoellwarth

  Participant

  October 6, 2014 at 10:07

  I bypassed the problem by renaming the php file, but I got the same error even on the following files:

  Ultimate_Google_Trends.php
  Ultimate_Icon_Timeline.php
  Ultimate_Spacer.php

  Please be in touch with BrainStorm and provide us a working updated plugin, thanks.

  #18430 Copied
  

  Eva Kemp

  Participant

  October 7, 2014 at 15:09

  Hello,

  Please provide us with wp-admin panel and FTP credentials in Private Content.

  Thank you.
  Regards,
  Eva Kemp.

  #18651 Copied
  

  clodrosome

  Participant

  October 10, 2014 at 20:48

  We are having the same issue the Customer entitled ‘Hoellwarth’:

  “This is what I get after updating the Ultimate_VC_Addons:

  Parse error: syntax error, unexpected ‘if’ (T_IF) in /web/htdocs/www.claudiofichera.it/home/wp-content/plugins/Ultimate_VC_Addons/modules/Ultimate_Flip_Box.php on line 1”

  We have also tried to bypass the problem by renaming the file. Please let us know what else we can do. We have provided you with the FTP credentials.

  Please, contact administrator
  for this information.

  #19252 Copied
  

  Robert Hall

  Participant

  October 11, 2014 at 07:11

  Hello clodrosome,

  Please provide us with wp-admin credentials in Private Content.

  Regards,
  Robert Hall.

  #19261 Copied
  

  zahra

  Participant

  October 13, 2014 at 15:16

  Robert

  Here it is:

  Please, contact administrator
  for this information.

  #19479 Copied
  

  Eva Kemp

  Participant

  October 13, 2014 at 16:06

  Hello @zahra,

  We’re unable to access your site getting an error:
  Server not found

  Please check if you spelled the site name correctly or contact your host concerning this error.

  Thank you.
  Regards,
  Eva Kemp.

  #19497 Copied
  

  zahra

  Participant

  October 14, 2014 at 08:44

  My apologies.

  This is the correct login and password.

  Please, contact administrator
  for this information.

  #19590 Copied
  

  Eva Kemp

  Participant

  October 15, 2014 at 08:29

  Hello @zahra,

  We also need FTP credentials to be able to update the plugin.

  Thank you.
  Regards,
  Eva Kemp.

  #19820 Copied
  

  Eva Kemp

  Participant

  October 15, 2014 at 08:42

  Hello @clodrosome,

  We have updated Ultimate VC Addons plugin via FTP for you.
  Please check it now.

  Thank you.
  Regards,
  Eva Kemp.

  #19822 Copied
  

  Hoellwarth

  Participant

  October 18, 2014 at 23:45

  I need latest version too (it’s 3.5.1). Can you kindly send it (as you already did in the past) to the email address in private content, please?

  Thanks a lot in advance.

  Please, contact administrator
  for this information.

  #20489 Copied
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