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Two lots of Brands in Admin…..Bug?

This topic has 4 replies, 2 voices, and was last updated 5 years, 4 months ago ago by Olga Barlow

  • Avatar: tomo_5
    tomo_5
    Participant
    December 9, 2018 at 01:03

    We seem to have two lots of brand options available in our Admin Panel:

    https://prnt.sc/lsiwrr

    Is this a bug please?

    Please, contact administrator
    for this information.
    #205665 Copied Theme version: 5.1.3
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 9, 2018 at 11:44

    Hello,

    This is not the bug. Our theme comes with built-in option Brands (Theme Options > Shop Elements > Brands). But you have also installed the WooCommerce Brands plugin. That’s why you got 2 brands options for the products. Either disable plugin or our brands feature in Theme Options.

    Regards

    #205671 Copied
    Avatar: tomo_5
    tomo_5
    Participant
    December 9, 2018 at 20:50

    This is very strange as we didn’t install the brands plugin, this is a fresh install of your theme on a new web instance.

    #205679 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 9, 2018 at 21:34

    Hello,

    I don’t know who installed that plugin but our theme does not come bundled with that. List of included plugins you can find in theme docs https://xstore.helpscoutdocs.com/article/36-included-plugins

    I saw a few other third-party plugins, so I suppose somebody of your admins installed them.

    Regards

    #205680 Copied
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