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Topic: Two lots of Brands in Admin…..Bug?

tomo_5

Participant

December 9, 2018 1:03 am

We seem to have two lots of brand options available in our Admin Panel:

https://prnt.sc/lsiwrr

Is this a bug please?
Site URL: hidden
Theme version: 5.1.3

Please contact administrator
for this information.

#205665 copied to clipboard

Olga Barlow

Support staff

December 9, 2018 11:44 am

Hello,

This is not the bug. Our theme comes with built-in option Brands (Theme Options > Shop Elements > Brands). But you have also installed the WooCommerce Brands plugin. That’s why you got 2 brands options for the products. Either disable plugin or our brands feature in Theme Options.

Regards

#205671 copied to clipboard

tomo_5

Participant

December 9, 2018 8:50 pm

This is very strange as we didn’t install the brands plugin, this is a fresh install of your theme on a new web instance.

#205679 copied to clipboard

Olga Barlow

Support staff

December 9, 2018 9:34 pm

Hello,

I don’t know who installed that plugin but our theme does not come bundled with that. List of included plugins you can find in theme docs https://xstore.helpscoutdocs.com/article/36-included-plugins

I saw a few other third-party plugins, so I suppose somebody of your admins installed them.

Regards

#205680 copied to clipboard

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