Two issues with the product quick preview [new]

Hello, Frank,

Unfortunately, we were unable to find a way to do this from the admin panel. Therefore, please provide us with FTP access to your website.

Best regards,
8Theme Team

Hello, Frank,

Unfortunately, we are unable to connect to your FTP server, as we constantly receive the following error:

Error:          Connection timed out after 20 seconds of inactivity  
Error:          Could not connect to server

We have tried using a VPN and different ports, but the result remains the same.

Best regards,
8Theme Team

Hello, Frank,

We are experiencing the same error when attempting to connect. Unfortunately, the issue persists, so we kindly request that you provide the exact host and port details we should use to establish a successful connection.

Best regards,
The 8Theme Team

Hello, Frank,

Thank you for providing access. To resolve this issue, we have added the following code to

add_action( 'init', function () {
	if ( wp_doing_ajax() && isset($_POST['action']) && $_POST['action'] == 'etheme_product_quick_view') {
		switch_to_locale( get_option( 'WPLANG' ) ?: 'nl_NL' );
	}
}, 0 );

wp-content/themes/xstore/functions.php
Ideally, this code should be added to the functions.php file of the child theme. However, unfortunately, we do not have permission to edit those files.

Therefore, we kindly ask you to move the specified code to the file located at
wp-content/themes/xstore-child
This is necessary to ensure that the changes are preserved after updates.

Best regards,
8Theme Team

Unfortunately, there is currently no solution for this issue, as the quick view and cart are loaded via AJAX, and AJAX is executed earlier than the translation through Loco Translate. (There is no such problem with WPML.) Therefore, using a hardcoded locale is, unfortunately, the only way to translate content that is loaded via AJAX at the moment.

Best regards,
8Theme Team

Hello, Frank,

Thank you for reaching out to us.
You can indeed use WPML as a workaround. To proceed, please install and activate the WPML plugin, then configure it according to your website’s language requirements. Once set up, you should be able to manage translations without any issues.

If you need detailed guidance on the configuration process, please let us know, and we will be happy to provide further instructions.

Best Regards,
8Theme’s Team

Hello, Frank,

Unfortunately, we are not aware of any free plugins that meet your request. Regarding the issue with AJAX request translations, we recommend that you continue using the custom code previously provided.

Best regards,
8Theme Team

Hello, Frank,

Unfortunately, there is no such option available. The PO and MO files are loaded only after WordPress declares the language, and during the AJAX request, this declaration has not yet been made.

Best regards,
8Theme Team