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Twitter slider parallax background not working

This topic has 6 replies, 3 voices, and was last updated 7 years, 11 months ago ago by Jack Richardson

JeanineH93

Participant

May 24, 2016 at 12:06

Hello,

I have added a Twitter slider to my homepage, but the parallax background is not working.
I want it to be like on: https://www.8theme.com/demo/royal/agency-one/?et_styles=0-1-1-6-0-1

The background is set in the row under “Background” -> Image/parallax
Screenshot: http://bit.ly/1TJwsDs

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5 Answers

Robert Hall

Support staff

May 24, 2016 at 12:16

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall

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JeanineH93

Participant

May 24, 2016 at 12:36

Yes, thanks

Please, contact administrator
for this information.

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Robert Hall

Support staff

May 24, 2016 at 13:25

Hello,

Please update the theme to the latest version and check it.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.

Don’t forget to make backup of the site before update.

Here is video tutorial how to update theme.
https://www.youtube.com/watch?v=KdWESIIPU1k
(it’s for Legenda theme but the process is the same).

Regards,
Robert Hall

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JeanineH93

Participant

May 24, 2016 at 16:18

Hi,

I have updated the theme again (although it was already updated) but no result. The parallax image is still not working.

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Jack Richardson

Support staff

May 24, 2016 at 16:39

Hello,

I’ve enabled the option “Include styles from “Ultimate Addons for Visual Composer” on every page” in Theme Options > General.
Clear browser cache and check background image now.

Best regards,
Jack Richardson.

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