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TRYING TO INSTAL NEW THEME BUT IS IMPOSSIBLE, ITS SHOWING THIS MESSAGE

This topic has 7 replies, 3 voices, and was last updated 3 weeks, 5 days ago ago by Andrew Mitchell

nedimzidane

Participant

April 11, 2024 at 14:22

El enlace que has seguido ha caducado.
Por favor, inténtalo de nuevo.

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#391223 Copied Theme version: 9.2.6

6 Answers

Rose Tyler

Support staff

April 11, 2024 at 15:19

Hello, Nedimzidane,

Thank you for getting in touch with us.

Please read our docs – https://xstore.helpscoutdocs.com/article/4-theme-package and watch video – https://youtu.be/4n1re0jKorc
It looks like you are trying to install a wrong archive (full package instead WP theme only). Or you did not check requirements – https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements

Read this article also – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/

We trust that the information provided will be of significant assistance to you.

Kind Regards,
8theme team

#391235 Copied

nedimzidane

Participant

April 11, 2024 at 15:28

Ok i installed this but it is showing this message, why? xstore core is installed….

This theme version requires the XStore Core plugin to be updated to at least version 5.3.6 Here’s how to update the XStore Core plugin:
1. Dashboard: Go to “Updates” in your WordPress Dashboard, click “Check again,” and update the plugin.
2. FTP: Download the updated XStore Core plugin from your Downloads section and upload it via FTP.
3. Full Theme Package: Extract the plugin from the full theme package you downloaded from ThemeForest and upload it via FTP.
4. Easy Theme and Plugin Upgrades Plugin: Use this WordPress plugin for a simplified update process.
Don’t forget to clear your strong cache for the best performance after the update! Thank you for choosing XStore!

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#391237 Copied

Rose Tyler

Support staff

April 11, 2024 at 15:36

Hello, Nedimzidane,

You need to update the XStore Core plugin – https://xstore.helpscoutdocs.com/article/37-plugins-update

Kind Regards,
8theme team

#391242 Copied

nedimzidane

Participant

April 11, 2024 at 15:40

Yes i know but it is only swhowing the DEACTIVATE button, not more options…. i tried to deactivate and activate but still not working

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support staff only.

#391243 Copied

Rose Tyler

Support staff

April 11, 2024 at 15:56

Hello, Nedimzidane,

Please download the plugin archive from this page – https://www.8theme.com/downloads/
Go to Dashboard > Plugins > Add new > Upload plugin > Choose plugin (downloaded from https://www.8theme.com/downloads) > Install now > click on “Replace current with uploaded” and the plugin will be updated on your site.

Kind Regards,
8theme team

#391244 Copied

Andrew Mitchell

Support staff

April 12, 2024 at 10:11

Dear nedimzidane,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#391369 Copied
Tagged: fix woocommerce theme installation, help with woocommerce theme installation, resolving woocommerce theme errors, troubleshooting woocommerce installation, woocommerce theme installation error, woocommerce wordpress template problems, wordpress woocommerce theme issues
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TRYING TO INSTAL NEW THEME BUT IS IMPOSSIBLE, ITS SHOWING THIS MESSAGE

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