• 

  thorsky

  Participant

  January 16, 2015 at 20:30

  My Visual composer does not let me drag and drop things.

  I can touch and start to drag but then it does not drag and the column starts to expand downward with diagonal line in the column area.

  I do not have any additional plugins and I am on the latest version of wordpress?

  I noticed Visual composer needed to be updated.

  I tried to add Envato api key, username and royal purchase code but it said. “Something went wrong please try again later”

  Can you help fix this?

  Please, contact administrator
  for this information.

  #33931 Copied
  3 Answers
  

  Eva Kemp

  Participant

  January 16, 2015 at 21:14

  Hello,

  Please check your email address which you used for registration on the forum.
  We’ve sent a new plugin version for you.

  Thank you.
  Regards,
  Eva Kemp.

  #33939 Copied
  

  thorsky

  Participant

  January 16, 2015 at 21:20

  Ok thanks.

  DO i just simply upload via ftp and overwrite old files to update the Visual Composer plugin?

  #33940 Copied
  

  Eva Kemp

  Participant

  January 16, 2015 at 22:09

  Hello,

  Yes, you’re correct.

  Regards,
  Eva Kemp.

  #33946 Copied
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