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Trouble setting various global theme options

This topic has 14 replies, 5 voices, and was last updated 1 minute ago ago by Tony Rodriguez

Webalize it

Participant

January 27, 2026 at 14:58

Hello.
I am quite confused on where to change various global settings.
It seems that your theme options do not matter and I have to change things through elementor settings.
I managed to change the logo and the fonts (I think) but where on earth we can change the site colors? Cause I changed in the theme options and nothing happened. And yes I have cleared the cache.
thanks in advance

p.s. can we submit tickets instead of creating forum topics?
p.s.2 why the topic title must a least be 40 characters????

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13 Answers

Andrew Mitchell

Support staff

January 27, 2026 at 15:24

Hi,

Thank you for reaching out to us.

Your website is currently in maintenance mode, so we are unable to check it at the moment.

We appreciate your message. It is completely normal to feel a bit uncertain at first, and we are happy to explain how everything works so that you can confidently use the theme and its settings.

Let’s go over the available options. While the default settings in Theme Options are quite basic, most demo versions use local settings for individual elements to make each version as diverse as possible. For example, if you would like to change colors within the page content, you can do so by editing the page with Elementor and adjusting each widget or element directly.

If you wish to modify the site header, please use the Header Builder https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/ Similarly, the footer can be edited through the corresponding Footer Builder. Global settings in the theme options apply in areas where Elementor cannot make changes. This structure is intentional, allowing you to customize your site as much as you wish.

If you are unable to find how to change a specific setting, please let us know, and we will provide detailed instructions.

Please note that we handle all inquiries through our support forum.

The length of the topic name helps our experts quickly identify your issue and assist you as efficiently as possible.

Warm regards,
The 8Theme Team

#464999 Copied

Webalize it

Participant

January 28, 2026 at 02:52

Please let me know how we can assign one header to ALL pages.
thank you

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Samir Malik

Support staff

January 28, 2026 at 04:56

Hello,

Please edit your header using the Elementor Builder. On the right-hand side, select Display Conditions > Include > Entire Site:

https://prnt.sc/HsIfLS513Ka7
https://prnt.sc/IMKpuE2i5CWQ

For more information, please refer to: https://elementor.com/help/conditions/.

Best regards,
8Theme Team

#465012 Copied

Webalize it

Participant

January 28, 2026 at 13:15

Thank you for your prompt reply.
I had already tried this. But, when I click on display conditions I get an empty blank window

Files is visible for topic creator and
support staff only.

#465055 Copied

Jack Richardson

Support staff

January 28, 2026 at 13:35

Hello @Webalize it,

The issue may be caused by an outdated version of the PRO Elements plugin installed on your website as latest version is 3.34.0. Could you please provide us with temporary wp-admin access so that we can assist you in updating the plugin?

Best regards,
Jack Richardson
8Theme Team

#465060 Copied

Webalize it

Participant

January 28, 2026 at 14:30

plz check the privet content

Content is visible for topic creator and
support staff only.

#465062 Copied

Andrew Mitchell

Support staff

January 28, 2026 at 15:59

Hi,

We appreciate your prompt response.

Please check how it works now – https://gyazo.com/4470c4c5ab19c835d013ff06d6caf34c

Warm Regards,
The 8Theme Team

#465070 Copied

Webalize it

Participant

January 29, 2026 at 03:02

Apparently you did something so I can now manage/add conditions. Thank you!
Do you have anything to advise about Elementor cache? Cause even if I appointed the right header to the whole site through conditions, even if I refreshed the cache it was still showing the previous one. I had to unpublish the previous header and save it as draft, in order to show the one I set through the conditions.
Yesterday I spent half a day trying to see the right edited page that kept showing your demo content even if the content had changed in the wordpress database.
Even if I flashed elementor cache plenty of times, at the end I had to replace the strings through the elementor find and replace.
To me all this shows an elementor cache problem…that it is not fixed by its “clear cache” or the server’s clear cache or even the browser’s clear cache.
thanks!

#465088 Copied

Webalize it

Participant

January 29, 2026 at 03:09

Oh and I even disabled Elementor Cache from its settings. But it keeps persisting!!

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Samir Malik

Support staff

January 29, 2026 at 13:23

Hello,

We have noticed that you are also using the SiteGround cache.

Could you please temporarily disable the SG Cache as well?

Please let us know the results once you have done so.

Best regards,
The 8Theme Team

#465102 Copied

Webalize it

Participant

January 30, 2026 at 03:45

I am closing this, cause I have a lot of other questions so I will open a new topic

#465114 Copied

Webalize it

Participant

January 30, 2026 at 03:45

Thanks for the support! My topic “Trouble setting various global theme options” has been successfully resolved.

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Tony Rodriguez

Support staff

January 30, 2026 at 03:45

Dear Webalize it,

Thanks for being part of our WordPress & WooCommerce community!

We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

Leave Feedback →
(takes less than a minute)

Together, we’re shaping a better WooCommerce experience for everyone.

Topic closed.
The 8Theme Team

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Trouble setting various global theme options

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