TRAVEL theme error message - by ahcorp - on WordPress WooCommerce support

This topic has 3 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Stan Russell

  • Avatar: ahcorp
    ahcorp
    Participant
    October 7, 2015 at 12:54

    Hello,

    I have installed TRAVEL theme with royal theme v2.3 it is showing following error message.

    Warning: file_exists(): open_basedir restriction in effect. File(/.) is not within the allowed path(s): (/home/ahcorp2:/usr/lib/php:/usr/local/lib/php:/tmp) in /home/ahcorp2/public_html/designing/ots2/wp-content/themes/Royal_Theme-v2.3/framework/images.php on line 139
    DIAMOND PERFECTION
    VENICE
    TRAVEL FOR YOU

    Warning: file_exists(): open_basedir restriction in effect. File(/.) is not within the allowed path(s): (/home/ahcorp2:/usr/lib/php:/usr/local/lib/php:/tmp) in /home/ahcorp2/public_html/designing/ots2/wp-content/themes/Royal_Theme-v2.3/framework/images.php on line 139

    Warning: file_exists(): open_basedir restriction in effect. File(/.) is not within the allowed path(s): (/home/ahcorp2:/usr/lib/php:/usr/local/lib/php:/tmp) in /home/ahcorp2/public_html/designing/ots2/wp-content/themes/Royal_Theme-v2.3/framework/images.php on line 139
    DIAMOND PERFECTION
    PORTLAND
    TRAVEL FOR YOU

    Warning: file_exists(): open_basedir restriction in effect. File(/.) is not within the allowed path(s): (/home/ahcorp2:/usr/lib/php:/usr/local/lib/php:/tmp) in /home/ahcorp2/public_html/designing/ots2/wp-content/themes/Royal_Theme-v2.3/framework/images.php on line 139

    Website URL is http://designing.ahcorporation.com/ots2/

    Kindly suggest what I need to do.

    Thanks,

    2 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 7, 2015 at 14:26

    Hello,

    These warnings are related to server configuration.
    Please refer to these articles:
    http://www.agentwp.com/open_basedir-restriction-in-effect-error-in-wordpress
    https://wordpress.org/support/topic/open_basedir-restriction-in-effect-1

    You should contact your hosting provider concerning this issue.

    Regards,
    Eva Kemp.

    Avatar: stan
    Stan Russell
    Participant
    October 7, 2015 at 14:32

    Hello ahcorp,

    unfortunately it is problem related to hosting. We recommend you to contact your provider for assistance.
    We think that following articles may be helpful:
    http://www.agentwp.com/open_basedir-restriction-in-effect-error-in-wordpress
    https://wordpress.org/support/topic/open_basedir-restriction-in-effect-1

    Regards,
    Stan Russell.

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