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Travel Demo install wont work - by karl thies

This topic has 20 replies, 6 voices, and was last updated 8 years, 4 months ago ago by Rose Tyler

karl thies

Participant

September 25, 2015 at 10:04

‘sup, i bought the theme and plan on using the travel version of it.

first i installed the demo content, i got a few “failed to upload” notices, the files seemed to be from the fashion version so i ignored them.

secondly i installed the TRAVEL SIMPLE PAGE version and got this errors.
Failed to import Media “adv3”
Failed to import Media “adv4”
Failed to import Media “adv5”
Failed to import Media “adv6”
Failed to import Media “banner2”

obviously the nice banners showing Chicago, Michigan etc.. are missing.

i’m really new to this but those are the ones i want to edit and i can’t find them on products, portfolio, pages etc…

im sure it has something to do with Visual Composer which still asks me for a licence, i don’t know where to find it. is this an extra purchase? or where can i find my key?

Please help.

Please, contact administrator
for this information.

#89223 Copied Theme version: 2.2 WooCommerce version: 2.4.7

19 Answers

Robert Hall

Participant

September 25, 2015 at 10:22

Hello,

Please provide us with FTP credentials in Private Content.

All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them.
This plugins work fine without activation and you can always get actual version if you want directly from us.
Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated.
The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need.
You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#89240 Copied

karl thies

Participant

September 25, 2015 at 15:22

hi, thanks for the quick response and for clearing it up.

here’s are my ftp credentials.

Please, contact administrator
for this information.

#89322 Copied Theme version: 2.2 WooCommerce version: 2.4.7

Jack Richardson

Support staff

September 28, 2015 at 08:21

Hello,

We can’t log in to WP Dashboard. Please check the credentials.

Best regards,
Jack Richardson.

#89494 Copied

karl thies

Participant

September 28, 2015 at 08:23

oh yeah sorry i had to change the login, here it is.

Please, contact administrator
for this information.

#89495 Copied

Jack Richardson

Support staff

September 28, 2015 at 14:29

Hello,

Unfortunately we still can’t log in. Please check login details.

Best regards,
Jack Richardson.

#89737 Copied

holidaytime

Participant

July 3, 2017 at 14:06

HI, I need help installing the theme, every time i do it i cant seem to get the demo pages.
Please assist.

#166929 Copied Theme version: Royal - Multi-Purpose WordPress Theme

Rose Tyler

Support staff

July 3, 2017 at 16:22

Hello,

Please provide wp-admin access in Private Content.

Regards,
Rose Tyler.

#166953 Copied

holidaytime

Participant

July 4, 2017 at 13:03

Hi,
Yes I can’t seem to add the demo pages of the theme “Royal Travel OnePage”.
Please assist.

Thank you

Please, contact administrator
for this information.

#167027 Copied

Rose Tyler

Support staff

July 4, 2017 at 15:13

Hello, @holidaytime,

Sorry, but wp-admin credentials are incorrect. Please check them.

Regards,
Rose Tyler.

#167031 Copied

holidaytime

Participant

July 4, 2017 at 15:46

hi , please try again i think i forgot a letter

Please, contact administrator
for this information.

#167037 Copied

Rose Tyler

Support staff

July 4, 2017 at 16:28

Hello,

Please check the page now.

Regards,
Rose Tyler.

#167039 Copied

holidaytime

Participant

July 5, 2017 at 14:58

HI,
My google analytics is not working.

Can you check it for me please

Please, contact administrator
for this information.

#167146 Copied

Rose Tyler

Support staff

July 6, 2017 at 07:41

Hello,

Sorry, but this is outside the scope of our support.
Please note we provide support only to the issues that are strictly related to our theme.

Regards,
Rose Tyler.

#167188 Copied

holidaytime

Participant

July 6, 2017 at 16:51

Hi, how do i change the information in the black footer?

Please, contact administrator
for this information.

#167264 Copied Theme version: Royal - Multi-Purpose WordPress Theme

Laranz

Participant

July 7, 2017 at 01:21

Hi,

You can read that in the documentation: https://www.8theme.com/demo/docs/royal/#!/9_footer

Let us know,

Thanks,
laranz.

#167282 Copied

holidaytime

Participant

July 7, 2017 at 11:02

Hi,
I am having difficulties with the footer. The link you sent me is not helpful.
I want to be able to change the text and links in the Black background footer section and remove the Credit Card details.
Plus I don’t have flicker and wish to replace it with Facebook or Instagram.
I need your support and not a pre-written documentation that’s doesn’t work for me. I am not an advanced website designer like yourself. Please consider this.
The VC doesn’t work when I click on static block.

Please, contact administrator
for this information.

#167308 Copied

Rose Tyler

Support staff

July 7, 2017 at 13:28

Hello,

I’ve enabled Visual Composer http://prntscr.com/fss2pp and disabled demo footer http://prntscr.com/fss31s.
You need to add “8theme – Static Block” widget in Appearance > Widgets > Footer 1 or Footer 2 area and select a block http://prntscr.com/fss40b http://prntscr.com/fss4lc

Regards,
Rose Tyler.

#167321 Copied

holidaytime

Participant

July 7, 2017 at 17:58

hi

In the footer section, how do i link my social media accounts? they are set to hit back on homepage
can i replace flicker to my instagram or facebook accounts?

Please, contact administrator
for this information.

#167350 Copied

Rose Tyler

Support staff

July 10, 2017 at 07:53

Hello,

Sorry for the delay.
You can add Social Links element and set links to your accounts https://prnt.sc/ftqyof

Regards,
Rose Tyler.

#167447 Copied
Tagged: demo, install, templates, travel, woocommerce, wordpress
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