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Translation with loco translate disappear after theme update, solutions?

This topic has 2 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Rose Tyler

Smartstart

Participant

February 13, 2024 at 21:13

Hello,
after theme update every translation I did disappear plugin and theme
also please check the string the same string are in both plugin and theme

#383290 Copied Theme version: 9.2.8

1 Answer

Rose Tyler

Support staff

February 14, 2024 at 08:32

Hello, Smartstart,

Thank you for getting in touch with us.

1/ Translation files of the theme should be placed in /wp-content/languages/themes/ folder,
plugins, like Core plugin, in /wp-content/languages/plugins folder,
with correct names, for example, for XStore theme: xstore-tr_TR.po, and xstore-core-tr_TR.po for XStore Core plugin, then you will not lose translation after the update – https://xstore.helpscoutdocs.com/article/30-base-theme-translation
We would recommend doing a backup of all the files before any update.

Also, after every update, you need to synchronize translation – https://xstore.helpscoutdocs.com/article/103-translation-files-update Sometimes new strings are added, and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality.

2/ Strings can be the same but they are responsible for tests in different places, so it is correct.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#383315 Copied
Tagged: disappearing translations solution, loco translate issue, loco translate solutions, woocommerce translation disappearance, woocommerce update problem, wordpress templates update, wordpress theme translation
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