Translation question

• 

  Ela

  |

  Participant

  | May 8, 2019 at 1:43 pm

  Hello,

  I wanted to translate the website using the loco translate plugin https://xstore.helpscoutdocs.com/article/30-base-theme-translation but the moment I want to add a new language I get following message:

  Template missing
  This bundle doesn’t define a translations template file.
  Loco can sync directly with the source code, but this can be slow if there are many files.

  ??? How should I procceed?

  Thank you,
  Ela

  Site URL: hidden

  Theme version: engineer

  WooCommerce version: 5.6.40

  #213555 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | May 8, 2019 at 2:37 pm

  Hello,

  Please provide temporary wp-admin access and a screenshot of the problem.
  Use such screenshot maker as Lightshot https://prnt.sc/

  Regards

  #213557 copied to clipboard
  

  Ela

  |

  Participant

  | May 8, 2019 at 4:06 pm

  Hello,

  screenshot and login details.

  https://pl-trade.pl/wp-content/uploads/2019/05/trans.jpg

  Best Regards,

  

  Content is visible for topic creator and
  support staff only.

  #213560 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | May 8, 2019 at 4:22 pm

  Hello,

  You need to create the translation for XStore parent theme – http://prntscr.com/nm2bao

  Regards

  #213561 copied to clipboard
  

  Ela

  |

  Participant

  | May 8, 2019 at 6:45 pm

  Hello,

  thank you I managed to get to the translation unfortunately after typing in the translated text it didn’t change in the store.

  By the way is there a polish translation available or do I have to translate everything?

  Best regards,

  #213567 copied to clipboard
  

  Hung The

  |

  Support staff

  | May 9, 2019 at 4:37 am

  Hi,

  Currently, there isn’t Polish translation available.

  You should do it manually. Please send me the screenshot of issues, I will check for you

  Regards,
  Hung PD

  #213577 copied to clipboard
  

  Ela

  |

  Participant

  | May 9, 2019 at 10:25 am

  Hello,

  thank you. Here is the screenshot.

  Best Regards,

  

  Content is visible for topic creator and
  support staff only.

  #213588 copied to clipboard
  

  Olga Barlow

  |

  Support staff

  | May 9, 2019 at 10:44 am

  Hello,

  You did not change the site language http://prntscr.com/nmcto2 to apply translation. Check now.

  Regards

  #213590 copied to clipboard
  

  Ela

  |

  Participant

  | May 9, 2019 at 10:53 am

  Hello,

  yes it works:) Thank you – I thought I must have missed sth.

  Best Regards,
  Ela

  #213592 copied to clipboard
  

  Eva Kemp

  |

  Support staff

  | May 9, 2019 at 2:37 pm

  You are welcome. Feel free to contact us if you need any help

  #213602 copied to clipboard
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