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Topic: Translation question

Ela

Participant

May 8, 2019 1:43 pm

Hello,

I wanted to translate the website using the loco translate plugin https://xstore.helpscoutdocs.com/article/30-base-theme-translation but the moment I want to add a new language I get following message:

Template missing
This bundle doesn’t define a translations template file.
Loco can sync directly with the source code, but this can be slow if there are many files.

??? How should I procceed?

Thank you,
Ela
Site URL: hidden
Theme version: engineer
WooCommerce version: 5.6.40

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Rose Tyler

Support staff

May 8, 2019 2:37 pm

Hello,

Please provide temporary wp-admin access and a screenshot of the problem.
Use such screenshot maker as Lightshot https://prnt.sc/

Regards

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Ela

Participant

May 8, 2019 4:06 pm

Hello,

screenshot and login details.

https://pl-trade.pl/wp-content/uploads/2019/05/trans.jpg

Best Regards,

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Rose Tyler

Support staff

May 8, 2019 4:22 pm

Hello,

You need to create the translation for XStore parent theme – http://prntscr.com/nm2bao

Regards

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Ela

Participant

May 8, 2019 6:45 pm

Hello,

thank you I managed to get to the translation unfortunately after typing in the translated text it didn’t change in the store.

By the way is there a polish translation available or do I have to translate everything?

Best regards,

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Hung The

Support staff

May 9, 2019 4:37 am

Hi,

Currently, there isn’t Polish translation available.

You should do it manually. Please send me the screenshot of issues, I will check for you

Regards,
Hung PD

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Ela

Participant

May 9, 2019 10:25 am

Hello,

thank you. Here is the screenshot.

Best Regards,

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support staff only.

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Olga Barlow

Support staff

May 9, 2019 10:44 am

Hello,

You did not change the site language http://prntscr.com/nmcto2 to apply translation. Check now.

Regards

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Ela

Participant

May 9, 2019 10:53 am

Hello,

yes it works:) Thank you – I thought I must have missed sth.

Best Regards,
Ela

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Eva Kemp

Support staff

May 9, 2019 2:37 pm

You are welcome. Feel free to contact us if you need any help

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