Translation process froze by 39% - by place55

This topic has 11 replies, 2 voices, and was last updated 3 years, 1 months ago ago by Rose Tyler

  • Avatar: place55
    place55
    Participant
    February 27, 2021 at 12:35

    Hello. We bought the xstore theme from you and we want to translate it into Polish. Installed the Loco Translate plugin, downloaded the .po language pack, but the translation process froze by 39%. What could be the problem?

    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2021 at 13:05

    Hello,

    Thanks for using our theme.
    https://xstore.helpscoutdocs.com/article/30-base-theme-translation – translation files that we provide are not full ready translation. Click on Sync https://xstore.helpscoutdocs.com/article/103-translation-files-update and continue translation manually.

    Regards

    Avatar: place55
    place55
    Participant
    February 27, 2021 at 13:13

    we haven’t updated the theme
    help translate into polish
    we can give access to the admin panel

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2021 at 13:29

    Hello,

    Provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: place55
    place55
    Participant
    February 27, 2021 at 14:14

    Private Content area

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2021 at 14:24

    You need to have only one translation for the theme with System location. I’ve synchronized translation as described in docs.
    You can continue translation now – http://prntscr.com/108fv4y
    Also, I’ve added translation for Core plugin, find and translate stings there – http://prntscr.com/108fwj1

    Regards

    Avatar: place55
    place55
    Participant
    February 27, 2021 at 14:47

    What do you mean “You can continue the translation right now”? Manually or what?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2021 at 14:50

    Yes, of course. Our theme can be fully translated, but we do not provide a full translation for all languages, you can see it in our documentation – https://prnt.sc/108gkam

    Regards

    Avatar: place55
    place55
    Participant
    February 27, 2021 at 14:50

    Now progress is frozen by 30%

    Avatar: place55
    place55
    Participant
    February 27, 2021 at 14:51

    thanks for the help. understandably

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2021 at 14:53

    It shows the progress of translation, the value is not frozen, continue translation and it will be changed.
    It is 30% now, because of Synchronization, new strings were added.

    Regards

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