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  place55

  Participant

  February 27, 2021 at 12:35

  Hello. We bought the xstore theme from you and we want to translate it into Polish. Installed the Loco Translate plugin, downloaded the .po language pack, but the translation process froze by 39%. What could be the problem?

  #276858 Copied Theme version: 7.2.5

  10 Answers

  

  Rose Tyler

  Support staff

  February 27, 2021 at 13:05

  Hello,

  Thanks for using our theme.
  https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ – translation files that we provide are not full ready translation. Click on Sync https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ and continue translation manually.

  Regards

  #276860 Copied
  

  place55

  Participant

  February 27, 2021 at 13:13

  we haven’t updated the theme
  help translate into polish
  we can give access to the admin panel

  #276863 Copied
  

  Rose Tyler

  Support staff

  February 27, 2021 at 13:29

  Hello,

  Provide temporary wp-admin access, so we can take a closer look.

  Regards

  #276868 Copied
  

  place55

  Participant

  February 27, 2021 at 14:14

  Private Content area

  Please contact administrator
  for this information.

  #276872 Copied
  

  Rose Tyler

  Support staff

  February 27, 2021 at 14:24

  You need to have only one translation for the theme with System location. I’ve synchronized translation as described in docs.
  You can continue translation now – http://prntscr.com/108fv4y
  Also, I’ve added translation for Core plugin, find and translate stings there – http://prntscr.com/108fwj1

  Regards

  #276874 Copied
  

  place55

  Participant

  February 27, 2021 at 14:47

  What do you mean “You can continue the translation right now”? Manually or what?

  #276877 Copied
  

  Rose Tyler

  Support staff

  February 27, 2021 at 14:50

  Yes, of course. Our theme can be fully translated, but we do not provide a full translation for all languages, you can see it in our documentation – https://prnt.sc/108gkam

  Regards

  #276878 Copied
  

  place55

  Participant

  February 27, 2021 at 14:50

  Now progress is frozen by 30%

  #276879 Copied
  

  place55

  Participant

  February 27, 2021 at 14:51

  thanks for the help. understandably

  #276880 Copied
  

  Rose Tyler

  Support staff

  February 27, 2021 at 14:53

  It shows the progress of translation, the value is not frozen, continue translation and it will be changed.
  It is 30% now, because of Synchronization, new strings were added.

  Regards

  #276881 Copied