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Translation Problems - by lakoz61 - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 3 years, 10 months ago ago by lakoz61

lakoz61

Participant

June 17, 2020 at 08:42

I can’t translate some words in Woocommerce Mails. I have already translate all the words in Loco Translate, also the plugin of wordpress. I have also sync everything. But no results.

Words in mails: billing address, shipping address, quantity, price

An other problem is in the static blocks. In “Single product sidebar – Our offers”, I have changed some words, but these are not visible when I visit the site. But in the static blocks I can see these.

How can I solve these?

Please, contact administrator
for this information.

#241091 Copied Theme version: 6.3.5

5 Answers

Rose Tyler

Support staff

June 17, 2020 at 13:40

Hello,

Provide screenshots of mails with untranslated words and temporary wp-admin access.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

Regards

#241125 Copied

lakoz61

Participant

June 17, 2020 at 15:02

Please contact administrator
for this information.

#241133 Copied

Rose Tyler

Support staff

June 18, 2020 at 08:43

Hello,

As I can see, you have WC translation in 2 places – http://prntscr.com/t1vyju It can be the reason for a conflict. Please read this article – https://docs.woocommerce.com/document/woocommerce-localization/ Contact support of woocommerce to get further assistance.
About static block content, it looks like a cache effect. Clear server (Varnish) and browser cache and check the sidebar again.
Also, Elementor plugin can be enabled for static blocks – http://prntscr.com/t1w4o7

Regards

#241224 Copied

lakoz61

Participant

June 18, 2020 at 12:38

Hello,

I have removed one, but the problem continues.

Regards

#241265 Copied

lakoz61

Participant

June 18, 2020 at 12:54

I have figured out something, when I deactivate Kadence email designer its like normal. When I activate it, problem appears.

#241267 Copied
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