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Translation Problem in product page in reviews section

This topic has 6 replies, 3 voices, and was last updated 10 months, 1 weeks ago ago by Rose Tyler

adriano

Participant

June 21, 2023 at 17:14

HI,

i don’t know why but something in my product page doesn’t translate but in woocommerce translation file the words are translated correctly.

I refer to the Reviews area.

You can help me?

Please, contact administrator
for this information.

#359926 Copied Theme version: 9.1.7 WooCommerce version: 7.8.0

5 Answers

Tony Rodriguez

Support staff

June 22, 2023 at 06:23

Hello @adriano,

We kindly request that you provide us with screenshots of the issue, clearly indicating the areas of concern.

Additionally, please share your WordPress Admin URL and credentials in the private content area of this topic so that we can further investigate and provide assistance.

You may upload the screenshots on https://imgbb.com/ and paste the links here.

We look forward to hearing from you.

Kind Regards,
The 8theme Team

#359954 Copied

adriano

Participant

June 22, 2023 at 09:07

Hi Tony,

in the private area you can see the print screen and a temporary administrator link to private area.

Thanks

Please contact administrator
for this information.

#359973 Copied

Tony Rodriguez

Support staff

June 22, 2023 at 09:30

Hello, adriano,

Thank you for your response.

You can modify the text in Loco > Themes > the Xstore theme files and publish the changes. After that, please clear your browser cache and check back.

Attached are images for your reference. Under the Private Content Area

We hope this will resolve your issue.

If you have any further questions or concerns, please do not hesitate to contact us. Our support team is always available to help.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#359981 Copied

adriano

Participant

June 22, 2023 at 09:56

Thanks Tony for your response, i’ve try in that area but i don’t know why the result doesn’t change, probably for the chache.

Now i retry.

Please contact administrator
for this information.

#359982 Copied

Rose Tyler

Support staff

June 22, 2023 at 12:15

Hello, Adriano,

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#359995 Copied
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