Translation of Off canvas buttons in Loco translate

This topic has 8 replies, 3 voices, and was last updated 3 weeks, 5 days ago ago by Luca Rossi

  • Avatar: Milos
    Milos
    Participant
    May 15, 2025 at 08:42

    Hi,
    I am trying to translate buttons on off canvas part “View Cart”, “Subtotal” and “Checkout” .
    Translated all those words in Loco translate, but here is still in English.
    Other Off canvas parts, like Compare and Wishlist are fine.
    Where to translate those strings?
    Thank you,
    Milos

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    support staff only.
    7 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 15, 2025 at 09:09

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: Milos
    Milos
    Participant
    May 15, 2025 at 09:14

    Here it is.
    Tnx!

    Please contact administrator
    for this information.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 15, 2025 at 09:23

    Hello,

    We appreciate your prompt response.

    To translate the currently untranslated strings, it seems that the .pot files may need to be regenerated. For this, we kindly request FTP access.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Warm Regards,
    The 8Theme Team

    Avatar: Milos
    Milos
    Participant
    May 15, 2025 at 09:26

    tnx

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    May 15, 2025 at 17:53

    Dear Milos,

    We hope this message finds you well.

    Could you kindly review the setup once more?
    Please note that the custom code can be found in the functions.php file of your child theme.

    Thank you for your attention to this matter.

    Best regards,
    The 8Theme Team

    Avatar: Milos
    Milos
    Participant
    May 16, 2025 at 09:17

    Thank you for your help! It is working now.

    Why translations strings were not working and you have to “force” translation?

    Avatar: Justin
    Luca Rossi
    Support staff
    May 16, 2025 at 10:09

    Dear @Milos,

    Please note that the Loco Translate plugin may occasionally not function as expected. As a precaution, we have implemented a custom code as a backup solution.

    Best regards,
    The 8Theme Team

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