Translation - by jeremy - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 6 years, 11 months ago ago by Rose Tyler

  • Avatar: tlgv
    jeremy
    Participant
    May 3, 2017 at 15:47

    Hello,

    After the last update, I can’t translate some words. I have .po file.
    => On cart page:
    – Placeholder “code promo” => Bon de réduction
    – Apply coupon => Appliquer
    – Update cart => Actualiser le panier
    => On checkout page:
    – Billing Details => Vos coordonnées
    => On “my account” page:
    – My address page (billing) > modify > Billing Adress => Adresse de facturation
    – My address page (shipping) > modify > Shipping Adress => Adresse de livraison
    – Both of these pages: Save address > Enregistrer !

    Thank you.

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: tlgv
    jeremy
    Participant
    May 3, 2017 at 16:49

    I add to my previous message 2 translations that didn’t work.

    Your password has been automatically generated: %s
    => Au fait, votre mot de passe a été automatiquement créé : %s

    Your order has been received and is now being processed. Your order details are shown below for your reference:
    => Votre objet est bien réservé. Le vendeur en est informé et a 48h pour valider la transaction. Encore un peu de patience, nous mettons tout en oeuvre afin qu’il vous réponde au plus vite. En cas d’indisponibilité de l’article, vous êtes intégralement remboursé. ?

    Thank you.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2017 at 08:22

    Hello,

    Unfortunately, I can’t login to check it. Please provide us with wp-admin credentials in Private Content.

    Regards,
    Rose Tyler.

    Avatar: tlgv
    jeremy
    Participant
    May 4, 2017 at 11:00

    Hello Rose,

    Please find.

    Thank you.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 6, 2017 at 12:30

    Hello,

    Check now, please.
    Unfortunately, I can’t find the last 2 translations on the frontend. Could you provide me screenshots?

    Regards

    Avatar: tlgv
    jeremy
    Participant
    May 6, 2017 at 12:48

    Hello,

    Thank you. The 2 last translations are not in front end, they are in emails received by a customer.

    Please find details and screenshots.

    Could you fix it urgently please? My users doesn’t understand these english messages in emails…

    Please, contact administrator
    for this information.
    Avatar: tlgv
    jeremy
    Participant
    May 6, 2017 at 17:05

    Ok, I did changes by myself, it’s ok now. But I noticed one thing, you updated my theme! Without ask me anything!! So I had scripts that didn’t work, css issues… How can you decide to update a theme of a user without ask him?? You know we have many compatibility issues after each update of your theme…

    In addition, you modified my woocommerce configuration for my checkout page…

    Usually, you do good job but in this case, many major errors have been realized…

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2017 at 10:50

    Hello,

    We have updated WC to new version because unfortunately the old version of theme was not compatible with the new WC. We made the backup of your files and sent it to your email. We could not fix the problem with translation without theme update. We didn’t touch your checkout page configuration. Very likely changes are related to the new woocommerce version.

    Regards,
    Rose Tyler.

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