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Transfer theme to new domain. I already - by Jade

This topic has 10 replies, 2 voices, and was last updated 3 weeks, 4 days ago ago by Rose Tyler

Jade

Participant

April 9, 2024 at 08:11

Hi I already deactivated my theme for my old domain: Eunoiaapparelco.com
Now I would like help setting up the theme for my new domain: Eunoiapresents.com
Can you help me set this up, please?

#390758 Copied Theme version: 9.3

9 Answers

Rose Tyler

Support staff

April 9, 2024 at 08:14

Hello, Jade,

Thank you for reaching out to us.

To assist you further, we kindly request that you provide us with a screenshot of the error message you encounter during the activation process.

Your cooperation is greatly valued, and we are here to support you in resolving this matter promptly.

Best Regards,
8Theme’s Team

#390759 Copied

Jade

Participant

April 9, 2024 at 08:17

I never got an error message I just don’t know how to set up the existing theme with my new domain.

Files is visible for topic creator and
support staff only.

#390761 Copied

Rose Tyler

Support staff

April 9, 2024 at 09:44

Hello, Jade,

We have observed that the XStore theme is currently active on your website, https://www.eunoiaapparelco.com/. However, we are uncertain about the specific nature of the assistance you require from us. Could you please provide us with a more detailed description of the support you need?

Your clarification will enable us to offer you the most effective and tailored assistance.

Best Regards,
8Theme’s Team

#390793 Copied

Jade

Participant

April 10, 2024 at 00:42

Hi Yes I am transfering my website from eunoiaapparelco.com to eunoiapresents.com. I deactivated the registration of the theme from eunoiaapparelco.com now I am trying to figure out how to set it up for eunoiapresents.com

#390935 Copied

Rose Tyler

Support staff

April 10, 2024 at 05:36

Hello, Jade,

We kindly request that you navigate to the XStore > Welcome panel and enter your purchase code. Should you find that your purchase code has already been entered but the registration does not appear on your account page on our website, please proceed by clicking the “Unregister” button, followed by re-registering it.

These are straightforward steps, but if for any reason you encounter difficulties in completing them, please do not hesitate to share your site access credentials with us. This will enable us to investigate the issue and, if necessary, perform the actions on your behalf.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

#390943 Copied

Jade

Participant

April 10, 2024 at 05:43

Is this what you mean?

Files is visible for topic creator and
support staff only.

#390947 Copied

Rose Tyler

Support staff

April 10, 2024 at 07:31

Hello, Jade,

Yes, this is the correct field. Click on Unregister and then enter purchise code and register theme.

Best Regards,
8Theme’s Team

#390957 Copied

Jade

Participant

April 10, 2024 at 07:41

Awesome it worked. Thank you kindly!

#390958 Copied

Rose Tyler

Support staff

April 10, 2024 at 07:48

Hello, Jade,

You’re welcome!

Best Regards,
8Theme’s Team

#390964 Copied
Tagged: domain transfer, new domain, site migration, theme migration, transfer theme, woocommerce, wordpress templates
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