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Top menu update problem - by stevemorin - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 2 years, 10 months ago ago by stevemorin

stevemorin

Participant

June 11, 2021 at 22:19

Hello, the update broke the menu at the top of my two sites, I had to restore my sites, is this normal?

#290714 Copied Theme version: 7.2.11

8 Answers

Olga Barlow

Support staff

June 11, 2021 at 22:22

Hello,

Could you, please, restore the site and then provide us with WP Dashboard and FTP access to your site. We’ll check the issue in more detail.

Regards

#290718 Copied

stevemorin

Participant

June 11, 2021 at 22:35

Hello, I restored the two sites, here are the accesses

Please contact administrator
for this information.

#290722 Copied

stevemorin

Participant

June 12, 2021 at 09:43

Hello, do you have any news regarding the problem, thanks you

#290746 Copied

Rose Tyler

Support staff

June 12, 2021 at 09:48

Hello,

Thanks for the reply. Our technicians will be able to reply after the weekend. Sorry for such delay in answering. Please be patient.

Regards

#290747 Copied

stevemorin

Participant

June 12, 2021 at 10:02

ok i’m waiting for the weekend, thanks you

#290749 Copied

Olga Barlow

Support staff

June 14, 2021 at 12:04

Hello,

I have updated the theme to the latest version and don’t see the problem with the menu styles. Could you, please, provide us with the screenshot of the issue for better understanding?

Regards

#290859 Copied

stevemorin

Participant

June 14, 2021 at 17:20

https://www.new.oilenergetique.fr
for the first site it’s good, it’s for this one

#290907 Copied

stevemorin

Participant

June 14, 2021 at 20:19

everything is going well, thank you for your efficiency

#290932 Copied
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