Top header will not save in child store - by Kay

This topic has 6 replies, 3 voices, and was last updated 5 years, 8 months ago ago by Rose Tyler

  • Avatar: Kay
    Kay
    Participant
    April 14, 2020 at 11:08

    I just bought this theme and I am trying to edit it on the child store. I have customized a top header and saved the draft, and it says draft saved, but it keeps reverting to the template header that was there previously whenever I refresh or exit the customization menu and come back. How do I make my changes stick?

    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 14, 2020 at 18:48

    Hello,

    What demo convent did you import? Do you have Multiple headers?
    Provide us with link to your site and temporary WP Dashboard access to check and help you.

    Regards

    Avatar: Kay
    Kay
    Participant
    April 14, 2020 at 23:27

    I imported the Organic Cosmetics demo. I reinstalled wordpress hoping that would make a difference, but it didn’t. Access link is provided. Thank you

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 15, 2020 at 11:45

    Hello,

    Check now. Seems it was some glitch.

    Regards

    Avatar: Kay
    Kay
    Participant
    April 16, 2020 at 01:05

    Thank you!! I am not a wordpress expert so I kept thinking I was doing something wrong. It works now 🙂

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2020 at 07:02

    Hello,

    You’re welcome!

    Regards

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The issue related to '‘Top header will not save in child store’' has been successfully resolved, and the topic is now closed for further responses

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