Top Bar Menu - by oscanecos - on WordPress WooCommerce support

This topic has 65 replies, 7 voices, and was last updated 8 years ago ago by Eva Kemp

  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 26, 2015 at 11:05

    Hello,

    Unfortunately there is no option to show multiple pages for Products element you’re using.
    Pagination is available only for “Post Grid” element in Visual Composer editor. You may try to use it and select “Product” in “Data source” field in the element settings.

    Best regards,
    Jack Richardson.

    Avatar: jamaliah
    jamaliah
    Participant
    October 26, 2015 at 15:18

    hi,
    thanks jack

    but there’s a problem with my visual composer. the plugin tells me that i need to update the visual composer plugin. but i can’t be update. i don’t know why. can you help me?

    – in my contact us page (http://songketpalembang.co.id/?page_id=801) when i try to fill the contact form as a sample. after i fill the form and choose send. the message appear that i successful send the message. but when i check my email,, there’s no message that i send before

    – same things in my newsletter(songketpalembang.co.id). i fill the form. but the message appear “You did not select a list in your form settings.” i don’t know why.. please..please help me

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 26, 2015 at 16:17

    Hello,

    You can download the latest plugin version here https://www.8theme.com/download-plugins/ .

    Please check Spam folder in your email account. The message may be there.

    You are not connected to MailChimp. Please check the settings:
    http://storage4.static.itmages.com/i/15/1026/h_1445872622_4919254_6998b69332.png

    Best regards,
    Jack Richardson.

    Avatar: jamaliah
    jamaliah
    Participant
    October 27, 2015 at 16:02

    hi,

    my mailchimp already connected. and then, i can’t my find my list.. i made a list in mailpoet (because i can’t find my list in mailchimp.. is it same between mailchimp and mailpoet? please haelp me in this case..

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 27, 2015 at 17:44

    Hello,

    You should create a list in your MailChimp account.
    Please refer to their documentation:
    http://kb.mailchimp.com/lists

    Regards,
    Eva Kemp.

    Avatar: jamaliah
    jamaliah
    Participant
    October 28, 2015 at 07:44

    where i can find my Visual Composer License Key ? i search in my email. but the visua composer in my envato need to purchase?

    thanks

    Avatar: stan
    Stan Russell
    Participant
    October 28, 2015 at 08:18

    Hello jamaliah,

    you do not need license keys to use Visual Composer plugin with our theme. All plugins bundled with theme can be downloaded here: http://www.8theme.com/download-plugins/
    You need to purchase Visual Composer only in case you want to receive premium support from plugin developer.

    Regards,
    Stan Russell.

    Avatar: jamaliah
    jamaliah
    Participant
    October 28, 2015 at 08:46

    yes. i already download the plugin in 8theme. and install in FTP. but in my wordpress shows that the plugin need to upgrade again in latest version.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 28, 2015 at 08:51

    Hello,

    As I see the VC plugin is updated to the latest version and no update is required:
    http://storage9.static.itmages.com/i/15/1028/h_1446018628_8946591_b997d8d534.png

    Please show a screenshot where you see the notice.

    Best regards,
    Jack Richardson.

    Avatar: jamaliah
    jamaliah
    Participant
    October 28, 2015 at 09:03

    hi,

    actually, i want to make a multipage page for new products. and the page only contain 20 products per page for new products.

    and for the support team suggest me to use a visual composer. but i’m not really understand how to make that page. when i try grid builder, the page not contain the post grid. or i should use post image or what. can u explain to me?

    thanks

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 28, 2015 at 11:18

    Hello,

    I’ve created a test page with products using Post Grid element. Please check this page http://songketpalembang.co.id/?page_id=952
    You’ll see the pagination at the bottom.

    Best regards,
    Jack Richardson.

    Avatar: jamaliah
    jamaliah
    Participant
    October 28, 2015 at 14:30

    hi Jack,

    thank you so much for your sample. it helpful.. i’m gonna try it.

    thanks

    Avatar: stan
    Stan Russell
    Participant
    October 28, 2015 at 15:03

    Hello jamaliah,

    you are welcome!

    Regards,
    Stan Russell.

    Avatar: jamaliah
    jamaliah
    Participant
    October 28, 2015 at 16:37

    hello,

    1. how can i remove author and date in post.. and also delete comment in post?
    2. how to remove top menu in web..? i want to remove sign in, register button, etc. how?
    3. in latest products in homepage, i want to direct view more products button into this page :
    http://songketpalembang.co.id/?page_id=847

    thank you

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 28, 2015 at 21:41

    Hello,

    1) Please use this code in custom.css

    blog-post .post-info {
        display: none;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.
    2) Navigate to Theme Options->Header->and disable top bar.
    3) Sorry, but we don’t have such feature in our theme.

    Regards,
    Robert Hall.

    Avatar: jamaliah
    jamaliah
    Participant
    October 29, 2015 at 17:13

    hi robert,

    thanks for your help ^^

    and another question 🙂

    1. why i can’t connect my contact form into my email. when i try to fill my form and info said that i’m succesfull sent the message to admin (http://songketpalembang.co.id/?page_id=801)
    but when i checked my email, i didn’t received yet the message.. please check why?

    2. and for live support too. the status is active. but when i tried to chat online. the message shows We’re not around right now. But you can send us an email and we’ll get back to you, asap.

    thanks

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 29, 2015 at 18:30

    Hello,

    1. As I see you’re using Contact Form 7 plugin and not our default form.
    Try to check Spam folder in your email account.

    2. As I see chat console is working http://storage9.static.itmages.com/i/15/1029/h_1446139772_9460012_549fe71097.png
    You should be connected via backend too:
    http://storage2.static.itmages.com/i/15/1029/h_1446139800_8790124_412bf61fbe.png , then check chat on the site in other browser.

    Best regards,
    Jack Richardson.

    Avatar: jamaliah
    jamaliah
    Participant
    October 30, 2015 at 05:17

    hello jack,

    i already tried the code for deleting comment, author, date etc in post. follow the instruction from Robert Hall. But the author in post still appear.. could you check it for me?

    thanks..

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 30, 2015 at 09:27

    Hello,

    You forgot a dot in “blog-post” class. It should be:

    .blog-post .post-info {
        display: none;
    }

    Please correct it.

    Regards,
    Eva Kemp.

    Avatar: jamaliah
    jamaliah
    Participant
    October 30, 2015 at 09:37

    hi,

    thanks for your reply. it successful. but in homepage, in featured post,, the author and the date is still appear.

    thanks

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