Top bar gone, unable to change header - by bellaphile

This topic has 7 replies, 4 voices, and was last updated 10 years, 7 months ago ago by Robert Hall

  • Avatar: bellaphile
    bellaphile
    Participant
    April 20, 2015 at 21:21

    I had attempted to do the [share] method listed here but when I hit “save” my top bar disappeared and a different header has appeared. Unfortunately, now trying to go back to my original header in Theme Options no longer works and I can’t get the top bar back either.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Brian Johnson
    Brian Johnson
    Member
    April 21, 2015 at 08:12

    Hello

    We are unable to login with credentials above. Please check them.

    With best regards
    Brian Johnson

    Avatar: bellaphile
    bellaphile
    Participant
    April 23, 2015 at 03:03

    Sorry, updated credentials below (case sensitive)

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 09:32

    Hello,

    Some plugin is causing the issue. Please disable 3rd-party plugins one by one to find it out.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: bellaphile
    bellaphile
    Participant
    April 24, 2015 at 02:16

    Hi Eva,
    Details below. Thanks for your help!

    Please, contact administrator
    for this information.
    Avatar: bellaphile
    bellaphile
    Participant
    April 24, 2015 at 02:30

    Deactivating the plugin fixed it, thanks for your help!

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 24, 2015 at 07:13

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

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The issue related to '‘top bar gone, unable to change header’' has been successfully resolved, and the topic is now closed for further responses

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