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Tools.pingdom.com/ error - by admin_epmedia

This topic has 4 replies, 2 voices, and was last updated 7 years, 9 months ago ago by 8theme

  • Avatar: admin_epmedia
    admin_epmedia
    Participant
    July 15, 2016 at 14:15

    Hi,

    when testing on http://tools.pingdom.com , i could noitice an error.
    css?family&ver=4.5.3 fonts.googleapis.com/ has 0 bytes and has been marked as an error.

    is there a way to resolve this?

    #133781 Copied Theme version: 1.4 WooCommerce version: 2.6.2
    3 Answers
    Avatar: 8theme
    8theme
    Support staff
    July 15, 2016 at 14:21

    Hello,

    Thank you for contacting us.

    We see that this error occurs only on the home page. Probably it is caused by some misconfiguration of “Custom heading” element. Could you please double check them, in case you can’t fix this please provide your admin access we will take a look ourselves.

    Regards

    #133783 Copied
    Avatar: admin_epmedia
    admin_epmedia
    Participant
    July 16, 2016 at 12:50

    Hi, i can’t find something abnormal.
    if you could look at the problem…

    Please, contact administrator
    for this information.
    #133838 Copied Theme version: 1.4 WooCommerce version: 2.6.2
    Avatar: 8theme
    8theme
    Support staff
    July 18, 2016 at 08:09

    Hi,

    Try to edit all “Banners” elements on the home page and uncheck option “Use custom font” for Title field.

    Thank you

    #133897 Copied
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