Toggle shortcode and Ajax Filter - by lew-egr

This topic has 8 replies, 2 voices, and was last updated 7 years, 7 months ago ago by Jack Richardson

  • Avatar: lew-egr
    lew-egr
    Participant
    October 4, 2016 at 16:12

    Hi,

    Couple of questions

    1) For some reason the toggle shortcode does not work on my site. The ‘Read More’ link is displayed, but nothing happens when clicked (doesnt expand as it should), it just jumps to the top of the page. There is an example on the bottom of the homepage you can try.

    2) The ‘Active Filters’ widget is not displayed when ‘Enable Ajax Filter’ is enabled. (unless you refresh the page manually). I’ve seen this raised in another support thread and your answer was to disable the Ajax Filter. I would like to have ‘Enable Ajax Filter’ enabled AND have the Active Filters widget work. Is this possible?

    Many thanks

    Lew

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 4, 2016 at 19:12

    Hello,

    1. You haven’t provided site url. Please write it.

    2. Sorry, but you have to disable ajax filter in this case.

    Best regards,
    Jack Richardson.

    Avatar: lew-egr
    lew-egr
    Participant
    October 4, 2016 at 20:02

    It would help wouldn’t it!

    Is there a reason for not being able to do #2 above?

    See private content

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 5, 2016 at 09:25

    Hello,

    1. We’ll fix this issue in the next theme update. Meanwhile you can use Visual Composer element “FAQ” to toggle items.

    2. We also passed this bug to our developers. Please take our apologies for inconveniences.

    Best regards,
    Jack Richardson.

    Avatar: lew-egr
    lew-egr
    Participant
    October 5, 2016 at 10:41

    Thanks for looking. Do you have a timescale for next theme update?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 5, 2016 at 12:29

    Hello,

    New theme version should be released approximately in 2 weeks.

    Best regards,
    Jack Richardson.

    Avatar: lew-egr
    lew-egr
    Participant
    October 5, 2016 at 13:00

    Great, thanks for the heads up 🙂

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 5, 2016 at 14:06

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

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The issue related to '‘Toggle shortcode and Ajax Filter’' has been successfully resolved, and the topic is now closed for further responses

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