To use this element select instagram user

This topic has 8 replies, 2 voices, and was last updated 2 years, 4 months ago ago by Rose Tyler

  • Avatar: Lieval
    Lieval
    Participant
    December 16, 2021 at 13:11

    hello,
    do you know how to remove the blue message “To use this element select instagram user
    ” ?
    thanks in advance

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 16, 2021 at 13:14

    Hello,

    Thanks for using our theme.
    XStore > Authorization APIs > connect Instagram account, then edit page and select user in settings of Instagram element. Or you can delete the element from the content.

    Regards

    Avatar: Lieval
    Lieval
    Participant
    December 16, 2021 at 13:19

    I deleted the item but the message still appears on the site

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 16, 2021 at 14:01

    Provide URL of page where the message appears and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Lieval
    Lieval
    Participant
    December 16, 2021 at 14:05

    i put it in private

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 16, 2021 at 14:18

    Hello,

    Clear cache and check now.
    Static block with Instagram element was placed into Appearance > Widgets > Footer area, so I’ve removed it.

    Regards

    Avatar: Lieval
    Lieval
    Participant
    December 16, 2021 at 14:35

    I emptied the chache but nothing new happens, the message is still there

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 16, 2021 at 14:49

    The cache of plugin or cache of browser? Please clear all cache. Here is what I can see in the Footer on your Home page – https://prnt.sc/239v8iq

    Regards

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