Titles color problem without pre setting and without reason

This topic has 8 replies, 3 voices, and was last updated 1 weeks, 1 days ago ago by Alex Carter

  • Avatar: Aya Mohamed
    Aya Mohamed
    Participant
    May 23, 2025 at 00:37

    Some titles appear in a different color and style for an unknown reason, and I did not set them that way.

    Files is visible for topic creator and
    support staff only.
    7 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 23, 2025 at 07:08

    Hello,

    Thank you for reaching out to us.

    We would like to share what we are currently seeing on your Home page: https://prnt.sc/9FupP23ZcTHE

    Could you please provide more detailed information regarding your request?

    Warm Regards,
    The 8Theme Team

    Avatar: Aya Mohamed
    Aya Mohamed
    Participant
    May 23, 2025 at 13:10

    This does not appear for me or for any of the other users.
    And this is not the first time that this issue with the headings’ appearance has occurred—it disappears and then returns to normal!

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    May 23, 2025 at 17:35

    Dear @Aya Mohamed,

    I hope this message finds you well.

    I am another member of the support team, and I would like to confirm that the title is displaying in black on my end, as shown in the following link:

    https://tinyurl.com/2xualkak

    We have noticed that you are using the LiteSpeed Cache plugin. Could you kindly try purging all caches and then check the issue again?

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    Avatar: Aya Mohamed
    Aya Mohamed
    Participant
    May 23, 2025 at 20:31

    Hello
    I purged cache from cloudflare and LiteSpeed

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    May 24, 2025 at 20:24

    Dear @Aya Mohamed,

    We hope this message finds you well.

    Could you kindly let us know which operating system and browsers you are currently using? We have tested the issue on Chrome, Firefox, and Safari using macOS Sequoia 15.5, but were unable to reproduce the problem.

    Your input will help us investigate further and assist you more effectively.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    Avatar: Aya Mohamed
    Aya Mohamed
    Participant
    May 25, 2025 at 15:00

    Chrome
    Brave
    Edge
    Microsoft Windows 10
    &
    Android 14
    Brave & Chrome

    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 26, 2025 at 07:39

    Hello,

    We have conducted tests using various devices and browsers, and in all cases, the heading color appears dark, which differs from what you are currently seeing. Additionally, we inspected the heading styles using the browser console, as shown in the following screenshot: https://prnt.sc/6jtiFb5UgIpy
    As you can see, the color is rendered as dark locally on those titles. It is likely that the issue on your end is related to cached data.
    Therefore, we kindly suggest setting the heading color to dark globally. At the moment, a yellow color is applied globally https://prnt.sc/SOd0D5RlTbKN , and then a dark color is being set locally for each title. Applying a consistent dark color globally should resolve the discrepancy.

    Warm Regards,
    The 8Theme Team

  • Viewing 8 results - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.Log in/Sign up

Helpful Topics

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.