Thumbnail disappears on checkout page - by dubster

This topic has 2 replies, 2 voices, and was last updated 3 years ago ago by Rose Tyler

  • Avatar: dubster
    dubster
    Participant
    February 2, 2021 at 15:25

    Hello,

    My thumbnail disappears on the checkout page. Can you see what might be the problem?
    Here is the screenshot: https://tinyurl.com/yxe9s2a5

    Thanks,

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2021 at 17:59

    Hello,

    Try to change “Image Loading Type” in Theme Options > Speed Optimization.
    By default, thumbnails are not shown on the Checkout page, so you are using an additional plugin for this. Have you contacted the authors of the plugin?

    We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins.

    Regards

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