Topic: This site can’t be reached when I click on Woo commerce tab or woo payment tab
Alian
Participant
April 13, 2022
8:26 am
Every time I try to enter to woo payment it shows an error in the page load. It says This site can’t be reached which means I’m not able to set up the payment methods to sell my products.
Theme version: 8.1.3
Olga Barlow
Support staff
April 13, 2022
1:53 pm
Hello,
Take our apologies if you faced any inconvenience.
Could you, please, provide us with WP Dashboard access to your site to check the issue and help you?
Regards
Alian
Participant
April 13, 2022
4:27 pm
Yes sure. How to give access to my WP dashboard.
Olga Barlow
Support staff
April 13, 2022
11:33 pm
Hello,
Provide credentials in the Private content area on the right side. It’s available for you and support staff only.
Regards
Alian
Participant
April 14, 2022
12:47 pm
I just tried now and found it solved, so if it came back again I’ll give access.
Thanks
Olga Barlow
Support staff
April 14, 2022
3:40 pm
Hello,
Great, glad to hear that. Feel free to contact us if you need any help.
Regards
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