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This site can’t be reached when I click on Woo commerce tab or woo payment tab

This topic has 6 replies, 2 voices, and was last updated 2 years ago ago by Olga Barlow

Alian

Participant

April 13, 2022 at 08:26

Every time I try to enter to woo payment it shows an error in the page load. It says This site can’t be reached which means I’m not able to set up the payment methods to sell my products.

#321916 Copied Theme version: 8.1.3

5 Answers

Olga Barlow

Support staff

April 13, 2022 at 13:53

Hello,

Take our apologies if you faced any inconvenience.

Could you, please, provide us with WP Dashboard access to your site to check the issue and help you?

Regards

#321953 Copied

Alian

Participant

April 13, 2022 at 16:27

Yes sure. How to give access to my WP dashboard.

#321969 Copied

Olga Barlow

Support staff

April 13, 2022 at 23:33

Hello,

Provide credentials in the Private content area on the right side. It’s available for you and support staff only.

Regards

#321984 Copied

Alian

Participant

April 14, 2022 at 12:47

I just tried now and found it solved, so if it came back again I’ll give access.
Thanks

#322024 Copied

Olga Barlow

Support staff

April 14, 2022 at 15:40

Hello,

Great, glad to hear that. Feel free to contact us if you need any help.

Regards

#322040 Copied
Tagged: site not reachable, woo payment tab, woocommerce tab, woocommerce wordpress themes, wordpress solutions, wordpress troubleshooting
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