• 

  Peter

  Participant

  August 26, 2025 at 10:57

  Why doesn’t a top menu or footer appear when I add a new page?

  How can I change this so it does?

  #453542 Copied
  3 Answers
  

  Alex Carter

  Support staff

  August 26, 2025 at 12:18

  Hello,

  Thank you for reaching out to us.

  1/ We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

  2/ If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again.
  The issue may be due to your custom code in the Child Theme.

  Let us know the results.

  Warm Regards,
  The 8Theme Team

  #453548 Copied
  

  Alex Carter

  Support staff

  August 26, 2025 at 12:23

  Hello,

  Private Content

  Warm Regards,
  The 8Theme Team

  Please contact administrator
  for this information.

  #453550 Copied
  

  Peter

  Participant

  August 26, 2025 at 12:32

  It works. Thanks.

  #453552 Copied
• Viewing 4 results - 1 through 4 (of 4 total)