Hello, i am on namecheap’s shared server i increased the memory limit to 128 and it’s a brand new hosting account with a fresh install of wordpress, installed the theme, imported demo content for the electronics store and installed the required plugins
i get the message “There was a problem with your action. Please try again or reload the page” anytime i try to save any changes, also the homepage doesn’t display the menu like the demo does
That means your site is unable to access the file admin-ajax.php
Since your site is installed freshly and no any third party plugins this error is probably coming from your web-server rather than WordPress.
The wp-admin/admin-ajax.php file needs to be accessible to direct requests, from users both logged-into your site and not. It might help to diagnose your configuration.
That something we can not check from our side.
Some settings / configurations on your server is preventing to access the file admin-ajax.php
Contact you hosting support and paste this reply to them.
Thank you very much for the great support you guys provide, that was the problem and namecheap’s support fixed in via “support chat” in less than 5 mins
here is the issue in case someone finds this thread in the future with the same problem
from Namecheap’s Support
“Well, that’s because of Apache’s web application firewall, mod_security.
It seems like the issue was caused by the fact that some of your site’s configuration have triggered a mod_security rule. I’ve whitelisted it, so now it should be working properly. Please try it out now.
It blocks known exploits and provides protection from a range of attacks against web applications. Sometimes, ModSecurity rule can be invoked despite the validity of the request.
In such case, you’ll need to contact us to get it whitelisted.”