There is no way to activate some features in sales booster

This topic has 4 replies, 2 voices, and was last updated 1 months ago ago by Rose Tyler

  • Avatar: Mike Papadakis
    Mike Papadakis
    Participant
    May 20, 2024 at 14:27

    Hi there, as you see in the title when I try to active a feature in sales booster it greys out and nothing is happens, also there is a popup thats says “dev.sequoia.gr says” and nothing more, I understand that something is wrong there, do you have any other requests about that?
    My setup is this:
    API server connection: success success
    WP File System: direct direct
    PHP version: 7.4 8.1.28
    WordPress version: 5.8.2 6.5.3
    Memory limit: 128M 4096M
    Max execution time: min (120-180) 50000
    Max input vars: min (1000-2000) 2000
    Upload max filesize: 10M 150M
    ../Uploads folder: writable writable
    OpenSSL version: 1.0 3.0.2
    GZIP compression: enable enable
    file_get_contents( ): enable enable
    wp_remote_get( ): enable enable
    DOMDocument enable enable

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 20, 2024 at 15:03

    Hello, Mike Papadakis,

    Thank you for reaching out to us and for providing a detailed description of the issues you are encountering. We apologize for any inconvenience this may have caused.

    We kindly request that you apply the necessary patch to address the current issue. Your prompt attention to this matter would be greatly appreciated – https://prnt.sc/be_xgXYbKl0u
    Clear the cache to be able to see the fix.

    Kind Regards,
    8theme team

    Avatar: Mike Papadakis
    Mike Papadakis
    Participant
    May 20, 2024 at 15:21

    Thank you for you reply, we made it functional

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 20, 2024 at 15:24

    Hello, Mike Papadakis,

    You’re welcome!

    Kind Regards,
    8theme team

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