There is a problem with the pagination from page 9

This topic has 4 replies, 3 voices, and was last updated 1 years, 2 months ago ago by Tony Rodriguez

  • Avatar: Sidora AG
    Sidora AG
    February 17, 2023 at 15:39

    There is a problem with the pagination. Up to page 8 with 15 products each and from page 9 the page numbers disappear and the following error message appears Uncaught SyntaxError: Unexpected end of JSON input


    xStore Core, Version 5.0.4

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 17, 2023 at 15:48

    Hello, Sidora AG

    Please provide temporary wp-admin and FTP access.

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
    To provide FTP access, please contact your hosting provider for assistance.

    Best Regards,
    8Theme Team

    Please contact administrator
    for this information.
    Avatar: Sidora AG
    Sidora AG
    February 21, 2023 at 16:25

    Hi, please check the private area and thx for helping!

    Best Regards

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 21, 2023 at 17:59

    Hello, Sidora AG,

    We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (, clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    If the issue persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and provide assistance accordingly.

    Please note that you should take a complete backup of your site before proceeding.

    In addition, please provide your site’s FTP Login credentials in the private content area of this topic, so that we can look into it further:

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

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