The contact form is not responding and does not appear on the website at all
This topic has 14 replies, 4 voices, and was last updated 1 month, 1 week ago ago by Samir Malik
The contact form is not responding and does not appear on the website at all
Hi,
Thank you for reaching out to us.
Please check the contact page now.
Warm Regards,
The 8Theme Team
if i need to renew support period and regain access to the support forum
How do I do this and buy support individually and what is the price?
Hi,
If your support period has expired and you want to renew it, follow these instructions:
1. Go to ThemeForest and login to your account.
2. Find XStore theme https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546
3. Press Renew support button https://gyazo.com/1fa556c505fef660948b9bbe93dc68d4
4. Go to 8theme Dashboard https://www.8theme.com/account/ after that and press the Renew button for the support period
You can find more information on how to update the license on ThemeForest here – https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support#:~:text=on%20that%20item%3A-,Log%20in%20to%20your%20account,on%20’Renew%20support%20now
Warm Regards,
The 8Theme Team
I have two questions: What is the cause of the first problem?”contact form”
Can I renew support at any time, even after the current support ends?
This answer applies to any question?
Hi,
Thank you for reaching out to us.
1/ It seems that the issue was related to the cache, as we were able to view and select the contact form after logging in through our browser using the credentials you provided.
2/ Yes, you will indeed be able to purchase a support period once the current one expires.
Warm Regards,
The 8Theme Team
How do I make checkout boxes like this with the same design?
Easy and simple
I am not allowed to delete or modify fields such as city, post code, etc
Hello,
Please activate the Cash on Delivery payment method first. After that, we will be able to provide you with the necessary custom CSS codes.
https://woocommerce.com/document/cash-on-delivery/
Best regards,
The 8Theme Team
I activate payment by cash on delivery
Hello,
Sorry for the confusion!
Please note that WooCommerce does not display the radio button box when only one payment method is available.
To match the style of the example website, kindly add the following custom CSS code under XStore > Theme Options > Theme Custom CSS > Global CSS:
table.shop_table.woocommerce-checkout-review-order-table tfoot,
#payment .payment_methods li {
background-color: #f9f9f9;
border: 1px solid #e2e2e2;
overflow: hidden;
}
table.shop_table.woocommerce-checkout-review-order-table tfoot tr.cart-subtotal {
border-bottom: 1px solid #e2e2e2;
}
table.shop_table.woocommerce-checkout-review-order-table tfoot tr td,
table.shop_table.woocommerce-checkout-review-order-table tfoot tr th {
padding-left: 10px;
padding-right: 10px;
}
#payment {
padding-top: 15px;
}
#payment .payment_methods li {
padding: 10px;
}
You can view the result here: https://prnt.sc/KAgUzyq9U9hg
Best regards,
8Theme Team
This is good, but I mean I want to change the data entry cells and make it short and easy like this picture.
just…
1- full name
2- phone
3- country
4- state
5- adress details
6- order notes
And delete the other cells
Hello,
To remove certain fields from the checkout page, you will need to add custom code. For more information, please refer to the following documentation:
https://developer.woocommerce.com/docs/code-snippets/customising-checkout-fields/
Alternatively, you may use one of the following third-party plugins:
– https://wordpress.org/plugins/woo-checkout-field-editor-pro/
– https://wordpress.org/plugins/checkout-field-editor-and-manager-for-woocommerce/
– https://wordpress.org/plugins/funnel-builder/
Best regards,
8Theme Team
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