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There is a problem in mobile version when using w3 total cache

This topic has 4 replies, 3 voices, and was last updated 8 years, 1 months ago ago by Jack Richardson

pooya_ghaffari

Participant

March 11, 2016 at 18:48

I used w3 total cache to minify css and js files but unfortunately after doing that, the mobile version crashes and doesn’t work responsible!

#117096 Copied Theme version: 3.7 WooCommerce version: 2.5.4

3 Answers

Eva Kemp

Support staff

March 11, 2016 at 20:19

Hello,

As I see site is loading fine on mobile:
http://storage2.static.itmages.com/i/16/0311/h_1457723948_6199278_0eb7375076.png

Please show a screenshot of the issue.

Regards,
Eva Kemp.

#117106 Copied

pooya_ghaffari

Participant

March 12, 2016 at 13:36

when I checked “Enable” in “CSS minify settings” of w3 total cache plugin, the mobile version of products page which is: http://fiza.ir/%D9%85%DA%A9%D8%B1%D8%A6%D8%A7/

Crashes like: https://drive.google.com/file/d/0BySH9KYH58gVcEV2dzFFUFFfclU/view?usp=sharing

instead, normally it is looking like: https://drive.google.com/file/d/0BySH9KYH58gVSmdFdmlkUmRBb2M/view?usp=sharing

#117158 Copied Theme version: 3.7 WooCommerce version: 2.5.4

Jack Richardson

Support staff

March 14, 2016 at 12:53

Hello,

I’ve checked your site in mobile version and don’t see any problems. Here is the screenshot:
http://prntscr.com/af2qou
Please clear browser cache and then check the site.

Best regards,
Jack Richardson.

#117307 Copied
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