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There has been a critical error on this website. Please check your site admin email.

This topic has 2 replies, 2 voices, and was last updated 2 months, 2 weeks ago ago by Rose Tyler

Jalal

Participant

February 20, 2024 at 13:25

Hi,
I keek getting this error: There has been a critical error on this website. Please check your site admin email.

I tried to deactivate all thrid party plugin but the problem still persist. I can add new post or artical on my website.

the add to cart button also works very slowly. I contacted my hosting provider and upgraded my plan but still very slow. could you also please have a look at it?

Please see the private area for login credential to investigate the issue.
Thank you

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for this information.

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#384048 Copied Theme version: 9.2.8

1 Answer

Rose Tyler

Support staff

February 20, 2024 at 13:43

Hello, Jalal,

Thank you for reaching out to us with your concerns.

Upon reviewing the information provided, we have identified an error within a third-party plugin as indicated in the WooCommerce > Status > Logs section. For further details, kindly refer to the screenshot located in the private content area. We recommend deactivating the plugin mentioned to resolve the problem.

Should you require any additional assistance, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

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for this information.

#384051 Copied
Tagged: critical error woocommerce, site admin email, website error wordpress, website troubleshooting, woocommerce error resolution, woocommerce wordpress themes, wordpress site error
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