There are many other problems I want solutions please

This topic has 5 replies, 2 voices, and was last updated 2 weeks, 2 days ago ago by Rose Tyler

  • Avatar: Abdelrhman Mousa
    Abdelrhman Mousa
    Participant
    January 22, 2025 at 18:37

    1- A problem that always appears from time to time in the navigation bar.
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    2- Problem with translation into Arabic. It is not translated even though I added the translation file and it appears to me in English, and I am using Arabic.
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    3- Problem customizing style for product card.
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    4- Problem when displaying results on the search bar, products appear in an unorganized manner.
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    5- Footer color change problem and some elements disappearing such as logo.

    Files is visible for topic creator and
    support staff only.
    4 Answers
    Avatar: Abdelrhman Mousa
    Abdelrhman Mousa
    Participant
    January 22, 2025 at 18:40

    This is all the picture of the problems

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 23, 2025 at 09:23

    Hello, Abdelrhman Mousa,

    Thank you for contacting us and for using XStore.

    Your site is under maintenance mode, so we can’t check it.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: Abdelrhman Mousa
    Abdelrhman Mousa
    Participant
    January 23, 2025 at 09:52

    You can check out the store now.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 23, 2025 at 11:04

    Hello, Abdelrhman Mousa,

    We appreciate your prompt response.

    Please post different questions via separate topics to prevent misunderstanding – https://www.8theme.com/forums/xstore-wordpress-support-forum/

    1/ What should we do to be able to see the issue with the header width?

    2/ Please do not forget about the translation of the XStore Core plugin. We’ve added files. Please check via Loco Translate > Plugins > XStore Core.
    It seems you are using CDN. Please clear all cache including CDN cache to be able to see changes.

    XStore Builders > Header Builder > edit template > Mobile menu settings > https://prnt.sc/eUgRpmXmY4vU

    Appearance > Widgets > Shop sidebar > edit settings – https://prnt.sc/j2DjKwzgLKhS

    3/ Regarding the “Problem customizing style for product card,” could you please elaborate on what exactly you are trying to achieve but are unable to configure? Providing more specific details about the issue will help us assist you more effectively.

    4/ Please clear the cache and check now -https://prnt.sc/nCbv7dgnX0Q0

    5/ XStore Builders > Footer > edit template > settings of section and container – https://prnt.sc/decPcAJAeP7a

    Warm Regards,
    The 8Theme Team

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