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  Darren

  Participant

  June 29, 2015 12:33 am

  Good day 8theme,

  I have noticed that when I do a backup of my site and install it to work on your zip folder and theme files extract and place themselves in the following directory.

  /httpdocs/wp-content/upgrade_dir/masterslider/Royal_Multi-Purpose_Wordpress_Theme

  This causes issues with future duplications of the site as it is flagged as large file sizes.

  Can you advise why this takes place?

  Regards,
  Darren

  Site URL: hidden

  Theme version: 2.0

  WooCommerce version: 2.3.11

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  Jack Richardson

  Support staff

  June 29, 2015 9:30 am

  Hello,

  When you unzip theme archive you should upload it manually via FTP to the directory wp-content/themes. Upload only “royal” folder and not the whole package Royal_Multi-Purpose_Wordpress_Theme.

  Best regards,
  Jack Richardson.

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