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  jbuchheit

  Participant

  June 7, 2016 at 19:24

  Many issues today, thanks for all of your help so far today.

  I am trying to update royal theme from 2.6 to 2.7, and when I attempt to do so it says the destination folder already exists.

  This keeps me from updating it.

  #128774 Copied
  9 Answers
  

  Eva Kemp

  Participant

  June 7, 2016 at 19:51

  Hello,

  You need update the theme via FTP.
  
  Don’t forget to create back up of your files and database before starting update process!

  Please watch this video tutorial:
  
  (it’s for Legenda theme but the process is the same).

  Regards,
  Eva Kemp.

  #128778 Copied
  

  jbuchheit

  Participant

  June 7, 2016 at 19:53

  I will give it a shot and update you

  #128779 Copied
  

  Eva Kemp

  Participant

  June 7, 2016 at 20:02

  Hello,

  Ok, looking forward to your reply.

  Regards,
  Eva Kemp.

  #128782 Copied
  

  jbuchheit

  Participant

  June 7, 2016 at 20:42

  The theme has been successfully updated, but it switched my sidebar back to the left instead of the right when viewing multiple products. I have the settings fixed to products page layout > layout options > right sidebar but it is still displaying on the left

  #128788 Copied
  

  Eva Kemp

  Participant

  June 8, 2016 at 08:37

  Hello,

  As I see sidebar is shown on the right:
  http://storage1.static.itmages.com/i/16/0608/h_1465371386_9310434_ccb2d104d6.jpeg

  Please show a page you’re talking about and provide WP admin credentials in Private Content.

  Regards,
  Eva Kemp.

  #128822 Copied
  

  jbuchheit

  Participant

  June 8, 2016 at 15:03

  https://synergymedco.com/product-category/medical-imaging/medical-displays/surgical-imaging/nds-surgical-displays/

  On our end this page has a sidebar on the left, this is the only page we are having a problem with getting the sidebar on the right.

  Within the theme options is it set to be on the right but for whatever reason it is not doing so.

  #128897 Copied
  

  Eva Kemp

  Participant

  June 8, 2016 at 17:39

  Hello,

  You set left sidebar in default shop page “Products” http://storage8.static.itmages.com/i/16/0608/h_1465403923_1229753_3d1ed24f17.jpeg . Edit the page “Products” and change Sidebar Position.

  Regards,
  Eva Kemp.

  #128912 Copied
  

  jbuchheit

  Participant

  June 8, 2016 at 17:50

  That fixed it, thank you for all of your help

  #128917 Copied
  

  Eva Kemp

  Participant

  June 8, 2016 at 17:54

  Hello,

  You’re welcome.

  Regards,
  Eva Kemp.

  #128920 Copied
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