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Theme update v2.11 issues, woocommerce issues etc.

This topic has 12 replies, 3 voices, and was last updated 8 years, 2 months ago ago by Eva Kemp

irarar

Participant

January 30, 2016 at 20:42

Saw a load of the woocommerce things were outdated, advised to update the theme as woocommerce wouldn’t do it itself (does it even do this? or is that dictacted by the legenda theme when they put out a release) – anyway, short story is, yes it managed to fix some of the ‘errors’ showing on

woocommerce > system status > template

I did this by doing it via the tutorial, and replacing the ‘legenda’ file and overwriting,

but I’ve still got two with errors on this part,
legenda/woocommerce/checkout/form-pay.php version 2.4.7 is out of date. The core version is 2.5.0,

legenda/woocommerce/myaccount/my-orders.php version 2.3.10 is out of date. The core version is 2.5.0,

I’ve also got the error
My Account: Page does not contain the shortcode: [woocommerce_my_account]
Even though it does contain such, since the update.

Please, contact administrator
for this information.

#110913 Copied Theme version: 2.11 WooCommerce version: 2.5.1

11 Answers

irarar

Participant

January 31, 2016 at 17:34

any support?

#110934 Copied

Stan Russell

Participant

February 1, 2016 at 08:27

Hello irarar,

please provide us with FTP and wp admin credentials for your site in private content. We will check this issue.

Regards,
Stan Russell.

#110954 Copied

irarar

Participant

February 1, 2016 at 14:08

Replied private information.

Please, contact administrator
for this information.

#111080 Copied

irarar

Participant

February 1, 2016 at 14:13

another edit in private content

Please, contact administrator
for this information.

#111081 Copied

Stan Russell

Participant

February 1, 2016 at 14:51

Hello irarar,

sorry for delay with answer! Unfortunately we are not able to log in your Dashboard using credentials you provided us with. Please check them.

Regards,
Stan Russell.

#111088 Copied

irarar

Participant

February 1, 2016 at 14:54

replied with another administrator wp acc

Please, contact administrator
for this information.

#111090 Copied

Eva Kemp

Support staff

February 1, 2016 at 17:47

Hello,

I’ve recreated “My Account” page. Please check it now.

You shouldn’t worry about “outdated files” notices. They won’t affect your site at all. We edited Woocommerce files in wp-content/themes/legenda/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.
So you can hide this message or you can fix it by editing the files in wp-content/themes/legenda/woocommerce directory and change the version to the current Woocommerce version that you’re using.

Regards,
Eva Kemp.

#111137 Copied

irarar

Participant

February 1, 2016 at 19:35

Thanks, am i the only one with those outdated files issue?

Also, I’m a bit confused, can you confirm that am I using a ‘child theme’ – as in my previous message, when I update in the future, when im using multivendor, and update the ‘parent’ theme, that none of my ‘vendors’ items will be moved / lost etc?

Thank you

#111159 Copied

Eva Kemp

Support staff

February 1, 2016 at 19:46

Hello,

You’re using parent theme Legenda. You can check it in Appearance > Themes.
Have you edited original theme files?

Regards,
Eva Kemp.

#111162 Copied

irarar

Participant

February 1, 2016 at 20:16

With what I have / I am using, I am a novice, does it matter if im using the parent theme? I’m a bit confused as to what I have been advised, I got advised to ‘use a child theme’

Can you give me some insight on the above as its a bit confusing for me.
When I have vendors on my site, with what I have, ‘parent theme’ will their stuff be changed / lost when the theme gets updated etc again?

I don’t believe the theme has been changed do you mean the css code? I don’t believe so no. Just drag and drop from whats on there and what not. Can you check it for me that stuff will be okay and not be lost when I have vendors on the site, as im now totally confused.

Also there was just another woocommerce update, so another error bit showing, should I ignore those 3 errors on the system status on woocommerce in future?

#111164 Copied

Eva Kemp

Support staff

February 2, 2016 at 09:05

Hello,

You won’t lose your content after theme update. But we always recommend to create site backup before each update (even if you update plugins).
As I told you in the previous post “You shouldn’t worry about “outdated files” notices. They won’t affect your site at all.”

Regards,
Eva Kemp.

#111215 Copied
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