Theme update error PCLZIP_ERR_BAD_FORMAT (-10)

This topic has 2 replies, 2 voices, and was last updated 1 year, 7 months ago ago by Awais Ahmed

  • Avatar: Rohan
    Rohan
    Participant
    July 26, 2022 at 07:11

    theme update error

    Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Error image
    https://i.imgur.com/1BfFtK6.png

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 26, 2022 at 07:33

    Hello, @Rohan,

    Try to deactivate and activate the theme using your purchase code and then IMPORTANT: go to Dashboard > Updates > click CHeck again link https://prnt.sc/yygl09

    You may try to update the theme after that and you should not face any issues.

    And if still you will not able to update it, then please share your site WP Admin URL and Credentials in a private content area of this topic, so that I’ll check and further help you out.

    Regards 8Themes Team.

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