Theme Registration from Prepared to production site

This topic has 6 replies, 2 voices, and was last updated 1 year, 3 months ago ago by Rose Tyler

  • Avatar: i-Visio
    i-Visio
    Participant
    November 15, 2022 at 13:03

    Hi,
    I wich to switch a license from a site to another (preprod to production version).
    Even if I deactivate on the preprod, I still have a message “You have reached activation number limit. ” when i add the purchase licence code and check “Confirm that, according to the…”

    Thanks

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2022 at 13:38

    Hello,

    Thanks for using our theme.
    Please check the Private Content area.

    Regards

    Please contact administrator
    for this information.
    Avatar: i-Visio
    i-Visio
    Participant
    November 15, 2022 at 16:50

    Hi,

    thanks for your reply.
    I thought we only use the theme on the preprod and prod version of a site.
    I uninstalled the theme from other sites which are test sites with no current reason to use the theme.

    I do not dispute the fact of buying a license for each, it is obviously normal.
    On the other hand, is it possible to switch the license of the theme from a preproduction site to the production site (it is the same project in this case)?

    Thanks.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2022 at 17:16

    Hello,

    Yes, it is possible.

    Regards

    Avatar: i-Visio
    i-Visio
    Participant
    November 15, 2022 at 17:19

    Ok,

    Thanks.

    Best regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2022 at 17:25

    You’re welcome!
    Have a nice day!

    Regards

  • Viewing 6 results - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.