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Theme problems with woocommerce swatches

This topic has 6 replies, 3 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

41e

Participant

November 3, 2015 at 14:51

I have problems with some product pages that don’t show ADD TO CART button when I choose product color using woocommerce swatches. I have added example of products pages in Private section, so please check that. Not all products have problems but only some of them and Im not sure what cause this problem.

Also the big product thumbnail sometimes does not load fully.

Please, contact administrator
for this information.

#97549 Copied Theme version: 2.9.2 WooCommerce version: 2.4.8

5 Answers

Jack Richardson

Support staff

November 3, 2015 at 15:50

Hello,

Please provide us with WP Dashboard and FTP credentials in private content.

Best regards,
Jack Richardson.

#97568 Copied

41e

Participant

November 3, 2015 at 20:18

provided in private

Please, contact administrator
for this information.

#97644 Copied

Jack Richardson

Support staff

November 4, 2015 at 10:15

Hello,

The problem persists with default WordPress Twenty Fifteen theme too.
Please check it yourself.

You need contact the plugin authors regarding this issue and ask them to check it with Twenty Fifteen theme, so it happens not only with our theme.

Best regards,
Jack Richardson.

#97694 Copied

41e

Participant

November 4, 2015 at 12:36

so the problem is with swatches plugin?

also another thing while you have access to the wordpress admin.

for home page parallax, I cant make the background image be fixed as its inside your template here https://www.8theme.com/demo/legenda/home-page-3/. On my home page, that image also moves with the parallax container and its barely visible its fixed. I hope you understand what i mean.

#97727 Copied

Eva Kemp

Participant

November 4, 2015 at 16:14

Hello,

Have you checked products with Twenty Fifteen theme?
Please do this. If the plugin doesn’t work with the default WordPress theme then you should contact the plugin developers.

If you want fixed background image please refer to video tutorial of VC plugin:
http://vc.wpbakery.com/video-academy/add-row-column-background-visual-composer-wordpress/

Regards,
Eva Kemp.

#97809 Copied
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