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  suradreamz

  Participant

  May 29, 2016 3:54 pm

  Hello

  I tried to add HOT label & Mega menu for “GEMSTONE” & “SALE” menus…
  But they are not saving…

  Please let me know how to fix the issue

  Site URL: hidden

  Theme version: latest

  WooCommerce version: latest

  #127453 copied to clipboard

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  Eva Kemp

  Support staff

  May 30, 2016 7:43 am

  Hello,

  Please check if new menu items can be saved with default WordPress theme, also provide WP admin credentials in Private Content.

  Regards,
  Eva Kemp.

  #127475 copied to clipboard

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  suradreamz

  Participant

  May 30, 2016 2:21 pm

  Hello
  Please check it & let me know what has happened there

  when i change design ,column in some menus in bottom( sale,Gemstones) & after save it….automatically ticks of Main menu & mobile menu removed
  & changes also has not saved
  please check it
  Thanks

  Site URL: hidden

  

  Content is visible for topic creator and
  support staff only.

  #127584 copied to clipboard

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  Jack Richardson

  Support staff

  May 30, 2016 2:43 pm

  Hello,

  You need contact your hosting provider support and ask them to change value for PHP Max Input Vars function to 5000. Please do this and check menu after that.

  Best regards,
  Jack Richardson.

  #127591 copied to clipboard

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  suradreamz

  Participant

  May 30, 2016 2:55 pm

  Hello
  Hosting provider said…it has been set to 5000 now
  but…still i am having same problem

  please check it
  Thanks

  Site URL: hidden

  

  Content is visible for topic creator and
  support staff only.

  #127600 copied to clipboard

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  Jack Richardson

  Support staff

  May 30, 2016 4:45 pm

  Hello,

  It’s still set to 1000 http://storage5.static.itmages.com/i/16/0530/h_1464623098_5112182_b6e91f2b21.jpeg .
  Ask your hosting support to check it again.

  Thank you.
  Best regards,
  Jack Richardson.

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