Theme options – not saving properly after publishing

This topic has 5 replies, 2 voices, and was last updated 11 months, 2 weeks ago ago by Rose Tyler

  • Avatar: lorna
    lorna
    Participant
    May 15, 2023 at 07:45

    Hi, All the changes that i make in theme options like logo size, taking off images in the background, it does not save. i hit publish and i wait. then when i go back the changes have not been saved.

    4 Answers
    Avatar: lorna
    lorna
    Participant
    May 15, 2023 at 07:47

    Just to add. i am working with the child theme. I have updated the main parent theme to the latest version.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2023 at 08:36

    Hello, Lorna,

    Thank you for getting in touch with us.

    Please read this article https://xstore.helpscoutdocs.com/article/139-cant-see-changes-in-the-header-on-the-home-page

    Your Home page uses a custom Header, so you need to edit it via Multiple headers.

    Your changes for the Default header are visible on all other pages, for example, check the Shop page.

    We hope this information is helpful.

    Kind Regards,
    8theme team

    Avatar: lorna
    lorna
    Participant
    May 16, 2023 at 02:13

    Hi, I am using visual composer and i have checked for Multiple headers and it is not anywhere. How do i edit with visual composer? and do you have any video that are fir visual composer?

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2023 at 09:21

    Hello, Lorna,

    Thank you for your response.

    Please go to Theme Options > Header Builder > Multiple headers – https://prnt.sc/VHif3HGn68A2

    https://youtu.be/BpeXfzNwkOc

    Kind Regards,
    8theme team

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