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Theme options not displaying on site - by jerry

This topic has 10 replies, 2 voices, and was last updated 2 years, 5 months ago ago by Rose Tyler

jerry

Participant

November 10, 2021 at 09:02

Dear Sir,

i’ve xstore, used ecotransport demo.
what i’ve submit at theme option not displaying on site
my website leyard-indo.com using hostfile pointing ip to 103.89.6.45

#308078 Copied Theme version: 8.0.9

9 Answers

Rose Tyler

Support staff

November 10, 2021 at 14:52

Hello,

Thanks for using our theme.
Please provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#308109 Copied

jerry

Participant

November 11, 2021 at 04:17

dear sir

Please contact administrator
for this information.

#308148 Copied

Rose Tyler

Support staff

November 11, 2021 at 11:21

Hello,

I’ve checked Theme Options on your site, they can be opened – https://gyazo.com/0188366cda4e45f5822646a836f53300
Clear cache of browser and check one more time.

Regards

#308198 Copied

jerry

Participant

November 12, 2021 at 04:30

Dear sir,

i’ve use other browser with private broswer
On website not displaying as customize theme https://gyazo.com/b38fa56df5bdd77c95c1a0720e851656

#308255 Copied

Rose Tyler

Support staff

November 12, 2021 at 09:16

Hello,

Thanks for the reply. Sorry, but your issue is a bit unclear to me.
Theme Options are available for users who log in as admin and this works fine.
On your screenshot, I can see the Home page via incognito browser. What exactly is incorrect there? What is the desired result/display?

Regards

#308322 Copied

jerry

Participant

November 12, 2021 at 09:55

Dear sir,

i’ve update on theme option as https://gyazo.com/329eafa8f2187d1282f354c8a2d0772c
on site not same as theme option https://gyazo.com/fbd8506d1e301e63fa020acb2d39df3f
logo, menu, whatsapp button

Best regards

#308330 Copied

Rose Tyler

Support staff

November 12, 2021 at 13:03

Hello,

It is because the Home page uses a custom header. For example, check your Blog page, there are new logo and other elements – https://gyazo.com/40d87cfe4e311b56b53c8358bd5d60f6
To be able to change the header for the Home page, go to Theme Options > Header builder > Multiple headers, edit the header for the Front page.

Regards

#308341 Copied

jerry

Participant

November 15, 2021 at 04:48

Dear sir,

Thank you so much for your support

#308708 Copied

Rose Tyler

Support staff

November 15, 2021 at 08:00

Hello,

You’re welcome!

Regards

#308709 Copied
Tagged: displaying, options, templates, theme, woocommerce, wordpress
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