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Theme Options Mistake - by MrAlex - on WordPress WooCommerce support

This topic has 6 replies, 4 voices, and was last updated 8 years, 5 months ago ago by Eva Kemp

  • Avatar: MrAlex
    MrAlex
    Participant
    October 24, 2015 at 18:56

    Look at my screenshot.
    https://yadi.sk/i/Z85OeuVVjyJe5

    How to correct this?

    #95888 Copied
    5 Answers
    Avatar: stan
    Stan Russell
    Participant
    October 26, 2015 at 08:47

    Hello MrAlex,

    please provide us with admin credentials for your site in private content and we will check this problem.

    Regards,
    Stan Russell.

    #95948 Copied
    Avatar: MrAlex
    MrAlex
    Participant
    October 26, 2015 at 20:18

    Just give me this image: header_v8.jpg. I’ll fix it by myself.

    #96153 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 26, 2015 at 20:40

    Hello,

    Try to update theme to the latest version and check this issue.

    Also we need wp-admin and FTP credentials to look at this issue more deeply.

    Regards,
    Robert Hall.

    #96159 Copied
    Avatar: MrAlex
    MrAlex
    Participant
    October 28, 2015 at 21:47

    I know how to fix it.
    But there is NO image “header_v8.jpg” in your files downloaded from envato market.
    I have the latest version. I don’t want to give access to mi site to anyone.
    Please, give me this image and that is all.

    #96626 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    October 29, 2015 at 12:14

    Hello,

    We’ve sent files to your email address.
    Please check it.

    Regards,
    Eva Kemp.

    #96716 Copied
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