Return to previous page

Theme Options get ignored - by mc9625 - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 9 years ago ago by Eva Kemp

  • Avatar: mc9625
    mc9625
    Participant
    April 23, 2015 at 16:08

    I’ve installed latest version of Royal Theme on a WP 4.1.1 site.

    It’s seems that the Theme Options aren’t working properly. For instance I can’t change logo nor header. Even if I’ve changed the header type, and uploaded a new logo (I can see it in the theme options section) the site doesn’t change at all.

    I’ve installed the theme via ftp, and checked file permissions (755).

    Don’t know what to do

    #59205 Copied
    3 Answers
    Avatar: Brian Johnson
    Brian Johnson
    Member
    April 23, 2015 at 16:54

    Hello

    Please provide us with ftp and wp-admin credentials to your site.

    With best regards
    Brian Johnson

    #59240 Copied
    Avatar: mc9625
    mc9625
    Participant
    April 24, 2015 at 11:57

    Here you find the instructions:

    Please, contact administrator
    for this information.
    #59447 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    April 24, 2015 at 14:25

    Hello,

    Some 3rd-party plugin is causing the issue. Please disable them one by one to find it out.

    Thank you.
    Regards,
    Eva Kemp.

    #59492 Copied
  • Viewing 4 results - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
SEO Agency – WordPress WooCommerce Theme
lazy-placeholder
Marseille04 – WordPress WooCommerce Theme
lazy-placeholder
Electronic Mega Market – WordPress WooCommerce Theme
lazy-placeholder
Industrial Power Tools Store – WordPress WooCommerce Theme
lazy-placeholder
Burger Store – WordPress WooCommerce Theme
lazy-placeholder
Underwear – WooCommerce Theme
lazy-placeholder
Phone Service – WordPress WooCommerce Theme
lazy-placeholder
Meeting – WordPress Theme
lazy-placeholder
Pizza Store – WordPress WooCommerce Theme
lazy-placeholder
Corporate – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.